Admissions Coordinator - Inpatient Rehab

Select Medical•Harrisburg, PA
•Onsite

About The Position

The Admissions Coordinator is a key member of the hospital’s admissions and business development team, managing referral intake and patient admissions at Helen M. Simpson Rehabilitation Hospital in Harrisburg. The role coordinates with hospital departments to prepare for admissions, supports timely and accurate processing, and provides customer service to patients, responsible parties, and internal and external customers. The position is full-time, on-site, Monday through Friday from 8:30 a.m. to 5:00 p.m., with weekend on-call rotations. The hospital provides inpatient rehabilitation for people with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputations, and multiple traumas.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience performing a broad range of duties in an Admissions or Pre-Admissions Department.

Nice To Haves

  • Knowledge of medical terminology.
  • Knowledge of insurance verification.
  • Experience working with Excel and databases.
  • Previous experience in a physical rehabilitation setting.

Responsibilities

  • Oversee the hospital’s admissions pull-through process under the direction of the Director of Business Development, providing support, customer service, and timely resolution of admissions matters.
  • Work with the CBO and HIM to resolve errors and maintain zero deficiencies to prevent admission holds.
  • Enter every referral accurately and promptly in Transitions of Care.
  • Process insurance verifications in a timely manner.
  • Assist with pre-certification and authorization, tracking follow-up and timely processing.
  • Work with the Director of Business Development, CEO, and other leaders to support timely admissions from referral.
  • Collaborate with the team to resolve challenges and overcome obstacles.
  • Provide required documents to the Case Management team on time.
  • Enter pre-admission patient data in HMS/MedHost, including benefits and billing instructions.
  • Complete admissions paperwork, review patient forms and demographics with the patient or responsible party, and obtain required signatures.
  • Scan completed documents, including insurance cards and photo identification.
  • Lead the morning meeting, sharing census and budgeted numbers.
  • Communicate confirmed admission details—including admission time, bed number, and physician—to the hospital.
  • Provide hospital tours.
  • Answer questions accurately for internal and external customers.
  • Manage leaves of absence in HMS/MedHost and ensure accurate entries for all such patients.
  • Complete forms as needed to correct records.
  • Review and enter the daily census in Select Portal by 11 a.m. EST, ensuring accuracy and initiating necessary updates.
  • Perform other duties as assigned.

Benefits

  • Up to $300 in monthly bonus incentives.
  • Customizable health insurance packages.
  • Extensive onboarding and training program.
  • Advancement and growth opportunities.
  • Comprehensive benefits package for full-time employees, including medical, dental, vision, 401(k), life insurance, short- and long-term disability, and tuition assistance.
  • Generous paid time off.
  • Company-paid parking.
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