Admissions Coordinator - Inpatient Rehab
About The Position
The Admissions Coordinator is a key member of the Business Development Team at Helen M. Simpson Rehabilitation Hospital in Harrisburg. The role manages referral intake and patient admissions, maintains close communication with hospital departments to prepare for admissions, and provides support and customer service throughout the process. The coordinator is one of the first people patients encounter at the hospital and helps keep admissions operations running smoothly. The role is full-time and on-site, Monday through Friday from 8:30 a.m. to 5:00 p.m., with weekend on-call rotations. The listed pay range is $21.00–$30.00 per hour, depending on directly correlated work experience, with up to $300 in monthly bonus incentives. The organization offers an extensive onboarding and training program and describes opportunities to learn new skills and advance.
Requirements
- High school graduate or equivalent.
- At least two years of experience performing a broad range of duties in an Admissions or Pre-Admissions Department.
Nice To Haves
- Knowledge of medical terminology.
- Knowledge of insurance verification.
- Experience working with Excel and databases.
- Previous experience in a physical rehabilitation setting.
Responsibilities
- Manage referral intake and admissions for patients as part of the Business Development Team, communicating with departments to prepare for admission.
- Oversee the hospital pull-through process under the direction of the Director of Business Development, providing support and customer service and resolving admissions issues in a timely manner; seek help from the Director of Business Development or CEO as needed.
- Work with CBO and HIM to resolve errors and maintain zero deficiencies to eliminate holds.
- Enter every referral accurately and promptly in Transitions of Care.
- Process insurance verifications in a timely manner.
- Assist with pre-certification and authorization, tracking follow-up and timely processing.
- Work with the Director of Business Development, CEO, and other leaders to ensure timely admissions from referral.
- Work with the team to resolve challenges and overcome obstacles.
- Provide appropriate documents to the Case Management team in a timely manner, when applicable.
- Enter pre-admission patient data in HMS/MedHost and record benefit details and billing instructions.
- Complete admission paperwork, review forms and demographics with the patient or responsible party, secure required signatures, and scan completed documents, including insurance cards and photo ID.
- Lead the morning meeting, reviewing census and budgeted numbers.
- Communicate confirmed admission details, including admission time, bed number, and physician, to the hospital.
- Provide tours of the hospital.
- Answer questions accurately and provide customer service to internal and external customers.
- Manage leaves of absence in HMS/MedHost, ensure accurate entries for LOA patients, and complete correction forms as needed.
- Review and enter the daily census in Select Portal by 11 a.m. EST, ensure its accuracy, and initiate necessary changes or updates.
- Perform other duties as assigned.
Benefits
- Up to $300 in monthly bonus incentives.
- Customizable health insurance packages.
- Comprehensive benefits package for full-time employees, including medical, dental, vision, 401(k), life insurance, short- and long-term disability, and tuition assistance.
- Generous paid time off.
- Company-matching 401(k) retirement plan.
- Company-paid parking.
- Extensive onboarding, training, and orientation program.
- Opportunities for learning, advancement, and growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
