Admissions Coordinator

Georgetown Behavioral Health Institute•Georgetown, TX

About The Position

The Admissions Coordinator, described in the job summary as an Intake Clerk, obtains prior authorizations for admissions within 24 Monday through Friday and supports a therapeutic setting. The role assists with the admissions process and, when needed, greets patients, employees, and visitors. The position requires strong customer service, communication, organization, and time-management skills. The coordinator must be able to concentrate amid workplace distractions, meet deadlines, adjust work hours to patient and organizational needs, and manage multiple tasks simultaneously. The role also requires knowledge of procedure authorization and its impact on the revenue cycle, familiarity with payer medical policy guidelines, and proficiency with Excel, Word, and internet use.

Requirements

  • High school diploma or equivalent.
  • Two years of experience in a medical-related field required.
  • High school-level reading and writing skills, acceptable oral and written communication skills, and legible handwriting.
  • Customer service skills for courteous face-to-face interactions with patients, the public, and staff.
  • Ability to concentrate amid distractions, consistently meet deadlines, and adjust work hours to patient and organizational needs.
  • Ability to prioritize, schedule, and complete work effectively in accordance with policies and deadlines.
  • Ability to work on multiple tasks or task components simultaneously.
  • Knowledge of procedure authorization and its impact on the practice’s revenue cycle.
  • Understanding of payer medical policy guidelines and how to apply them to authorization management.
  • Computer skills, including Excel, Word, and internet use.
  • Attention to detail and above-average organizational skills.
  • Ability to communicate clearly and effectively.

Nice To Haves

  • Two years of medical prior authorization experience preferred.

Responsibilities

  • Obtain prior authorizations for admissions within 24 Monday through Friday.
  • Assist with the admissions process.
  • Assist with greeting patients, employees, and visitors when needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid disability
  • 401(k)
  • A generous amount of paid time off
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