Admissions Coordinator

CDL Schools LLC•Colorado Springs, CO

1d•Onsite

About The Position

The CDL School is seeking an energetic, organized, people-oriented Admissions Coordinator to join its Admissions team in Colorado Springs, Colorado. The school provides commercial driver training in Eastern Colorado, helping students gain the skills and credentials to enter the transportation industry. Candidates may have admissions experience or be earlier in their careers with strong communication, organization, customer-service skills, and willingness to learn. The Admissions Coordinator is often one of the first people prospective students encounter. Working alongside the Admissions team, the coordinator helps prospective students understand training options, schedule appointments, complete the admissions process, and move toward CDL training. The customer-facing role combines communication, follow-up, organization, and administrative support, with contact by phone, text, electronic communication, and in person. The position may provide a career path into Admissions and student recruiting. High-performing coordinators who demonstrate strong communication, reliability, initiative, organization, and effectiveness with prospective students may be considered for advancement to Admissions Advisor after successfully completing the introductory/probationary period.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills.
Professional and confident telephone presence.
Strong customer-service orientation, including customer service over the phone and in person.
Good organizational skills and attention to detail.
Ability to manage multiple priorities and follow through on commitments.
Comfort with computers, web-based systems, and CRM platforms; proficiency with Microsoft Office and web-based CRM.
Ability and willingness to learn new systems and processes.
Dependable, positive, and comfortable working in a fast-moving environment.
Strong analytical and problem-solving skills.
Excellent time-management skills.

Nice To Haves

Experience in admissions, recruiting, sales, customer service, call centers, education, hospitality, administrative support, or other customer-facing positions.

Responsibilities

Respond to inbound calls, inquiries, and walk-in prospective students.
Conduct outbound calls, appointment confirmations, text messages, and other follow-up communications.
Explain CDL training programs and the admissions process to prospective students.
Schedule appointments and accurately track appointment activity, including shows and no-shows.
Support Admissions Advisors as prospective students move from initial inquiry toward enrollment.
Professionally greet prospective students, current students, and guests.
Assist applicants with paperwork and collect required admissions documentation.
Enter, upload, scan, and maintain accurate applicant and student information.
Submit appropriate financing and loan documentation for processing.
Maintain enrollment records and assist with collecting applicable payments and application fees.
Support preparation of training rosters, student schedules, and internal appointments.
Maintain organized paper and electronic student files.
Collaborate with Admissions, Training, Finance, and other team members to create a smooth student experience.
Participate in meetings, training, and occasional company activities as required.
Take on additional responsibilities as the organization grows.