Admissions Coordinator

Newport Healthcare•Brooklyn Park, MN
•Onsite

About The Position

The Admissions Coordinator is an in-office position at a Brooklyn Park inpatient hospital. The role serves as a key point of contact for clients and their families throughout the admissions journey, providing reassurance and guidance. The coordinator manages the admissions process, supports internal communication to optimize client engagement and satisfaction, and explains the organization’s offerings to callers, clients, and families. The position also responds to phone inquiries, maintains organized and responsive client support, and ensures admission documentation is completed promptly and electronic records remain accurate and current. The schedule is Thursday through Sunday, 10:00 a.m. to 8:30 p.m. Compensation ranges from $22.00 to $28.00 per hour, depending on education and experience.

Requirements

  • High school diploma or equivalent.
  • Proficiency with MS Office Suite, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

  • Bachelor's degree preferred.
  • Two years of applicable experience in the behavioral health field preferred.
  • Bilingual ability preferred.

Responsibilities

  • Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance.
  • Manage the admissions process and facilitate internal communication to optimize client engagement and satisfaction.
  • Communicate and clarify information for callers, clients, and families so they understand the organization’s offerings.
  • Respond professionally and courteously to phone inquiries and convey the benefits of programs and services.
  • Stay organized and adapt to shifting priorities while providing client support.
  • Complete necessary documentation promptly and keep electronic records accurate and current.
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