Coordinator of Recruiting and Admissions - Gies College of Business

University of Illinois Urbana-Champaign•Urbana, IL

3d•Hybrid

About The Position

The Coordinator of Recruiting and Admissions provides recruitment and admissions support in a fast-paced, professional, customer-focused, results-driven environment. The role collaborates with program staff to support enrollment growth for Gies College of Business graduate programs through strategic recruitment and relationship-building, and provides admissions support for current and future degree launches. Working with faculty, facilitators, current students, and alumni, the coordinator helps showcase the Gies experience and build pipelines of qualified applicants. The role primarily serves online graduate programs. The coordinator counsels prospective students through recruitment, supports student ambassadors and hourly employees or student workers, and plans and manages recruiting events. The position also assists with recruitment marketing and communications, reviews applications and contributes input to admissions decisions, conducts interviews, and supports application processing and troubleshooting. The position is a 100% full-time, 12-month Academic Professional appointment. Hybrid work options may be available, but the employee must be available to work on-site at the University of Illinois campus based on operational needs. The budgeted salary is $50,000 to $55,000.

Requirements

Bachelor’s degree.
Two years of professional experience.
Experience working with individuals from varied backgrounds and experiences.
Excellent presentation, written, and interpersonal communication skills.
Ability to work cross-functionally with other teams to accomplish goals.
Strong organizational and planning skills.
Ability to work independently or in a team environment and function professionally under pressure.
High attention to detail and self-motivation while providing top-level customer service.
Familiarity and comfort with video-based web conferencing technology.
Ability to collaborate with individuals and partners from a wide range of backgrounds.
Ability to adapt to changing assignments and multiple priorities.
Availability for some night and weekend travel, as well as domestic and possibly international travel for recruiting events.
Availability to work on-site at the University of Illinois campus based on operational needs.

Nice To Haves

Master’s degree in business.
At least one year of relevant experience in recruiting, admissions, or sales.

Responsibilities

Serve as a point of contact and resource for all Gies Graduate programs.
Counsel and advise prospective students on program fit and the admissions process, address concerns, and assist with application submission.
Assist or lead the recruitment, training, and retention of student ambassadors, and connect prospective learners with ambassadors.
Source and organize student ambassador stories for publication.
Plan, conduct, and present at in-person and virtual recruiting events, and manage event logistics such as Zoom setup, breakout rooms, and staffing.
Assist or lead the recruitment, training, and retention of hourly employees and/or student workers, including providing customer-service best-practice training and support.
Assist with recruitment marketing and communications plans, including social media, video, websites, blogs, webinars, email, and calling campaigns.
Assist with creating and proofreading email and text campaigns for prospective students about Gies differentiators, application processes, and event information.
Maintain up-to-date knowledge of Gies and University of Illinois processes.
Review admissions applications using discretion and independent judgment, and provide input to the admissions committee.
Conduct informational and assessment interviews of prospective candidates.
Assist with transcript verification, course articulation, and processing and notifying applicants of admissions decisions.
Monitor trends and challenges in application processes to improve future admissions cycles.
Identify, investigate, and troubleshoot barriers to the application process, and develop proposals with leadership for initiatives to reduce or eliminate them.
Perform other related duties as assigned.