Director of Admissions and Business Development

First Atlantic Health Care • South Portland, ME

6d

About The Position

The Director of Admissions and Business Development identifies business development opportunities throughout the organization’s markets and implements strategies to build relationships with community partners and establish the organization as a preferred provider. The role assesses the admissions team daily and directs resources to support census growth and mix targets. It also supports community relations and collaborates on marketing efforts in alignment with the organization’s mission, values, and person-centered philosophy.

The position works with administrative staff to develop and implement facility and system marketing strategies, manages referral generation and market awareness, and represents facilities in the community. It leads daily admissions operations, trains and develops admissions staff, improves processes, collaborates with the Operations Team on admission barriers, and works with supervisors on written policies and procedures. The role requires travel throughout Maine and regular use of a computer.

Requirements

• 3 to 5 years of experience in clinical work, marketing/community relations, customer service, or case management.
• Ability to organize and manage competing priorities.
• Ability to write legibly.
• Ability to operate basic office machines and computer software.
• Ability to work tactfully and harmoniously with personnel, residents, families, visitors, and the public.
• Ability to travel throughout the state of Maine.
• Valid, active driver's license.
• Ability to use a computer 6 to 8 hours daily.
• Ability to speak, read, and write primarily in English.
• Minimal lifting, bending, and reaching.

Nice To Haves

• A Baccalaureate degree is preferred.

Responsibilities

• Plan, develop, and implement facility and system marketing strategies with administrative staff, using public speaking, community workshops, cold calling, facility events, and media coverage.
• Manage high-volume referral activity, meet growth targets, establish market acceptance, identify emerging markets and market shifts, and monitor competitors.
• Build relationships with referral sources and community members; visit area hospitals regularly; and represent facilities at vendor fairs, expos, and sales functions.
• Direct daily admissions operations and conduct daily calls with center leaders and the admissions team to review census targets, open beds, planned discharges, and referral volume.
• Organize the admissions team for cross-coverage and collaboration.
• Complete training and develop checklists for Admissions Liaisons and Admissions Assistants; support ongoing education and monitor team development.
• Continuously improve processes to maximize efficiency and customer service.
• Collaborate with the Operations Team regarding admission barriers.
• Understand reimbursement impacts across Medicare, MaineCare, and Managed Care.
• Work with supervisors to develop written policies and procedures.

Benefits

• Flexible shifts designed to support lifestyle and work-life balance.
• Full medical, dental, vision, and disability insurance for full-time employees.
• Employer-paid life insurance and long-term disability.
• 401(k) retirement savings program with employer match.
• Flexible savings accounts, including medical and dependent care.
• Voluntary short-term disability, accident, critical illness, and life insurance.
• Paid Time Off (PTO) available to all employees.
• An opportunity to make a difference in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed