Admissions Coordinator

Select Medical•Warrensville Heights, OH
•Onsite

About The Position

The Admissions Coordinator is a member of the Business Development Team at Regency Hospital - Cleveland East and manages referral intake and patient admissions. The role involves close communication with hospital departments to prepare for admissions and support patients receiving inpatient post-ICU care at a critical illness recovery hospital. This is a full-time, on-site position with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The pay range is $23–$31, depending on years of directly correlated work experience.

Requirements

  • Prior experience in a hospital, physician practice, or insurance environment.
  • Knowledge of medical terminology.
  • High school diploma or GED.

Nice To Haves

  • Direct experience with third-party insurance verification and knowledge of how benefits under the Medicare program are applied.
  • Previous experience as a customer service representative for a health insurance company or provider.
  • Previous experience obtaining prior authorizations.

Responsibilities

  • Lead the morning conversion call with the Business Development team.
  • Verify Medicare benefits and secondary or supplemental insurance plans for referred patients as they arrive in Transitions of Care (TOC).
  • Enter accurate referral, admission, denial, and conversion data in online programs and databases.
  • Keep deficiencies at 0% to eliminate holds and support the hospital's financial viability.
  • Communicate relevant information to clinical liaisons, case managers, the prior authorization team, and physicians to prepare for admissions.
  • Coordinate admissions on the day of admission and ensure that equipment, medication, and other necessities are present in the patient's room.
  • Physically admit patients, give them a facility tour, obtain signed consent-to-treat forms, and file the forms.

Benefits

  • Extensive and thorough orientation program.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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