Intake and Admissions Coordinator

Therapeutic Alternatives•Pink Hill, NC

About The Position

The Intake and Admissions Coordinator serves as a link between the wider community and the assigned Victorian Senior Care community. The position develops and maintains community relationships, serves as the initial contact for referrals, and remains their point of contact through admission. The role includes assessing prospective residents, confirming appropriate placement and financial resources, and supporting quality of care during residents’ stay. Incentive pay is based on the number of current residents, with up to 20% commission on the first month’s cost of care per move-in. An HR representative can provide further details about incentive and commission pay.

Requirements

High school diploma or GED.
Proven skills in sales, written and verbal communication, organization, and evaluation.
Ability and willingness to perform cold calls and telephone sales calls.
Good computer skills, with emphasis on working in spreadsheets.
Goal-oriented and competitive.
Willingness to travel up to 50% of the time.
Ability to push, pull, carry, and lift up to 50 pounds.
Complete a two-step tuberculin skin test: the first test before hire and the second within two weeks of the first test.
No substantiated findings on the NC Personnel Registry or Health Care Program.
Clear SBI and DMV records and maintain this status during employment.
Valid North Carolina driver’s license.
At least eight years of driving experience, as required by the company’s liability insurance carrier.

Nice To Haves

Some college is preferred.

Responsibilities

Create a network of referral sources.
Track leads and commitment rates.
Conduct tours of the facility.
Assess potential residents to ensure the facility can meet their needs.
Meet sales goals.
Verify the financial resources of referrals.
Facilitate admissions and ensure required paperwork is completed.
Monitor the facility’s guest-relations program with staff.
Perform other duties as required by circumstances.
Help maintain each resident’s self-respect, personal dignity, and physical safety.
Know and apply the home’s accident, fire safety, OSHA, and emergency procedures.
Know the Adult Care Home Residents’ Bill of Rights and assist residents in exercising those rights.
Ensure careful treatment of Adult Care Home equipment and appropriate use of supplies.
Read and adhere to Adult Care Home and employee policies.
Participate in required job-related continuing education.