Intake and Admissions Coordinator

Victorian Senior Care•Pink Hill, NC

3d•$35,000 - $40,000

About The Position

The Intake and Admissions Coordinator serves as the link between the broader community and the assigned Victorian Senior Care (VSC) community. The role builds and maintains referral relationships and is the first point of contact for referrals, remaining involved through admission. The position assesses prospective residents’ needs, determines whether the facility can meet them, verifies financial resources, and supports appropriate placement and continued quality of care during residents’ stays. The role includes incentive pay based on the number of current residents and up to 20% commission on the first month’s cost of care per move-in. An HR representative can provide further details about incentive and commission pay.

Requirements

High school diploma or GED.
Proven sales, written and verbal communication, organization, and evaluation skills.
Ability and willingness to make cold calls and telephone sales calls.
Good computer skills, with an emphasis on working in spreadsheets.
Goal-oriented and competitive.
Willingness to travel up to 50% of the time.
Ability to push, pull, carry, and lift up to 50 pounds.
Must secure a two-step tuberculin skin test, with the first test before hire and the second within two weeks of the first test.
No substantiated findings on the NC Personnel Registry or Health Care Program.
Clear SBI and DMV records and ability to maintain this status during employment.
Valid North Carolina driver’s license.
At least eight years of driving experience, as required by the company’s liability insurance carrier.

Nice To Haves

Some college is preferred.

Responsibilities

Create a network of referral sources.
Track leads and commitment rates.
Conduct tours of the facility.
Assess potential residents to ensure the facility can meet their needs.
Meet sales goals.
Verify the financial resources of referrals.
Facilitate admissions and ensure required paperwork is completed.
Monitor the guest-relations program with facility staff.
Perform other duties as required by circumstances.
Help maintain each resident’s self-respect, personal dignity, and physical safety.
Know and apply the home's accident, fire safety, OSHA, and emergency procedures.
Know the Adult Care Home Residents' Bill of Rights and assist residents in exercising those rights.
Ensure careful treatment of Adult Care Home equipment and appropriate utilization of supplies.
Read and adhere to Adult Care Home and employee policies.
Participate in job-related continuing education as required.