Administrative Assistant Jobs in Reno, TX

About The Position

Requirements

• Two (2) years of relevant experience in Accounting, Finance, Program or project management, Administrative Assistant, Front Desk, Call center, office environment, project management, handling of money, or experience related to the work assigned.
• OR A combination of related education in Natural Resources, Wildlife Management, Biology, Aquatic Biology/Fishery Science/Aquaculture/Fishery Management, Economics, Public Administration, Communications, Public Engagement/volunteer management, Education, Business, Program Management/Project Management, Computer Science, Applied Computing, Computer Engineering, IT, Accounting, Finance and/or relevant experience equal to two (2) years.
• State of Colorado residency is required at the time of application.
• Background Check required.
• Must maintain a safe driving record and a valid driver license if expected to drive a State-owned vehicle.

Nice To Haves

• Current or former State experience relevant to this position.
• Current or former Colorado Parks & Wildlife work or volunteer experience.
• Organizational management, time management, and multi-tasking skills.
• Customer service skills.
• Problem-solving abilities, critical thinking, verbal/written communication.
• Demonstrates initiative and self-motivation.
• Keen attention to detail.
• Punctual/Timely/Dependable.
• Strong interpersonal skills.
• Office setting experience.
• High proficiency in interpreting and explaining rules/regulations.
• Proficiency in the use of Google Suites, databases, and the use of electronic licensing system(s).
• Training skills are highly preferred, one-on-one and in a group setting.
• Good working knowledge of computer-based technology.
• Bilingual in English and Spanish.

Responsibilities

• Handle customer service and administrative tasks for the Area 14 workgroup.
• Provide diverse customer service to CPW customers via walk-in, phone, email, and mail.
• Sell wildlife and state park products, including licenses, passes, permits, and registrations.
• Maintain customer records in IPAWS, including name and address changes and hunter education verification.
• Operate a cash register and handle payments for licenses, permits, citations, and merchandise.
• Answer phones and provide information on hunting, fishing, state parks, wildlife regulations, and conflict prevention.
• Dispatch calls for officers and other Area staff.
• Manage and stock office supplies, brochures, and merchandise.
• Ensure office equipment is operational and serve as a liaison with repair vendors.
• Input information into various applications and databases.
• Conduct mandatory and voluntary wildlife checks, including Chronic Wasting Disease sampling.
• Coordinate transportation arrangements for sick, injured, and orphaned wildlife to certified rehabilitators.
• Humanely euthanize small animals that are sick, injured, or orphaned, following AVMA Guidelines.
• Recruit, train, and schedule front desk volunteers.
• Assist with CORE documentation, monthly billing, and Area staff purchasing/accounting.
• Perform general office upkeep and cleaning.
• Other administrative duties as assigned.

Benefits

• Medical and Dental plans
• Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans
• Paid life insurance
• Short- and long-term disability coverage
• Employee Wellness programs
• Flexible Spending Accounts
• Health Savings Accounts
• 11 paid holidays per year
• Generous vacation and sick leave
• Flexible work schedule options
• Remote-work options
• Career advancement opportunities throughout the State system
• Some positions may qualify for the Public Service Loan Forgiveness Program