Administrative Assistant

One Hour Heating & Air Conditioning of Nashville•Cookeville, TN
•Onsite

About The Position

One Hour Heating & Air Conditioning is hiring an Administrative Assistant for its Cookeville office. The role helps the team stay organized and keep work moving by managing accurate records, processing routine paperwork, assisting customers, and supporting office staff. Candidates should be comfortable using a computer, enjoy helping people, and follow tasks through to completion. Previous administrative or HVAC experience is not required. Part-time and full-time options are available, with pay based on experience.

Requirements

  • Check work carefully and catch details that could cause confusion later.
  • Keep track of assigned tasks and follow them through to completion.
  • Communicate helpfully, professionally, and clearly with customers and teammates.
  • Use Microsoft Word, Excel, and Outlook, and learn company systems.
  • Shift between tasks while keeping priorities organized.

Nice To Haves

  • Experience in reception, customer service, administrative support, data entry, or CRM software.
  • Experience in HVAC or another service business.

Responsibilities

  • Enter and update customer and company information accurately.
  • Process invoices, payments, and routine administrative paperwork.
  • Maintain organized files and records that coworkers can easily access.
  • Help customers with inquiries and direct questions to the right person.
  • Support office staff with daily assignments and communicate progress or outstanding needs.

Benefits

  • Weekday-only schedule with no weekends.
  • Part-time or full-time options.
  • Pay based on experience.
  • Supportive office environment with opportunities to build skills and advance.
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