senior administrative assistant, Nashville

Starbucks Coffee Company•Nashville, TN

4d•$30 - $44•Hybrid

About The Position

The Senior Administrative Assistant supports executive-level leaders and helps ensure that leaders and their teams can do their best work. The role uses communication, problem-solving, and decision-making skills to provide efficient, high-quality support, and offers leadership influence to improve productivity, communication, and morale across leaders, partners, and the peer administrative support team. The position arranges domestic and international executive travel in accordance with company policies, anticipating practical considerations such as currency, weather, culture, and location. As part of the broader PRO administrative community, the Senior Administrative Assistant also helps organize and facilitate team and cross-functional meetings, conferences, and department activities, and provides departmental hiring managers with resources for onboarding new partners. The role is onsite four days per week.

Requirements

Adaptability and flexibility in responding to a constantly changing environment.
Collaboration skills, confidence, composure, professionalism, and ability to build trust with internal and external customers.
Clear and concise verbal and written communication skills.
A positive, can-do customer-service attitude, willingness to take on additional responsibilities, and consistent delivery of high-quality service to internal and external stakeholders.
Excellent organizational skills, integrity and discretion in handling confidential and sensitive information, and superior attention to detail.
Critical thinking and strong analytical skills; ability to anticipate needs and exercise sound judgment.
Advanced knowledge of Microsoft Office 365 and virtual tools.
Ability to balance multiple priorities and projects in a fast-paced environment, meet deadlines, and follow through on commitments.
Progressive administrative experience or Starbucks store manager experience (7+ years).
Experience managing calendars and email in MS Outlook (7+ years).
Project or event management experience (7+ years).
Experience in a fast-paced environment (7+ years).
Domestic and international travel-arrangement experience (7+ years).

Responsibilities

Support executive-level leaders with high customer service, interpersonal savvy, and efficiency.
Provide leadership influence and support to leaders, partners, and the peer administrative support team to continuously improve productivity, communication, and morale.
Schedule executive domestic and international travel in compliance with existing policies and procedures, proactively addressing currency, weather, culture, and locale to ensure effective use of the executive’s time and resources.
Work with the broader PRO administrative community to organize, host, and/or facilitate team and cross-functional meetings, conferences, and department activities.
Provide support and resources to departmental hiring managers for new partner onboarding.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time accrued at 1 hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.