Administrative Assistant, Senior

Mass General Brigham•Boston, MA
•$21 - $30•Hybrid

About The Position

This position provides high-level administrative support to executive and management teams and helps ensure efficient office operations. Responsibilities include managing schedules, coordinating meetings and travel, handling correspondence, preparing documents, and performing clerical duties. The role may also lead junior administrative staff. It is a hybrid position with four days onsite and one day remote, subject to change based on departmental or organizational needs. The scheduled shift is 7:30 a.m. to 4:00 p.m., with 40 scheduled hours per week.

Requirements

  • High school diploma or equivalent required.
  • Five to seven years of experience in an administrative role required, preferably in a healthcare setting.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently with minimal supervision.
  • Strong attention to detail and problem-solving skills.
  • Familiarity with hospital administration processes and healthcare regulations.
  • Professional demeanor and ability to interact effectively with all levels of staff.

Nice To Haves

  • Associate's degree in Business Administration or a related field preferred.
  • One to two years of experience supporting senior-level staff preferred.
  • Proactive, detail-oriented approach and ability to thrive in a fast-paced environment while balancing high-level administrative support with day-to-day operational responsibilities.

Responsibilities

  • Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
  • Prepare, review, and edit reports, presentations, and other documents.
  • Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
  • Organize and maintain electronic and physical office files.
  • Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
  • Arrange logistics for internal and external meetings, including room bookings and catering.
  • Serve as the primary point of contact between executives and internal and external stakeholders.
  • Draft and distribute memos, announcements, and other communications as directed.
  • Oversee office supplies inventory, ordering, and distribution.
  • Ensure office equipment is properly maintained and serviced.
  • Coordinate with IT for technical support and equipment needs.
  • Assist in planning and executing special projects and events.
  • Monitor project timelines and ensure deadlines are met.
  • May lead junior administrative staff.

Benefits

  • Competitive base pay.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs designed to celebrate contributions and support professional growth.
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