Senior Administrative Assistant

Vail Resorts • Keystone, CO

8d • $22 - $26

About The Position

The Senior Administrative Assistant supports members of the resort Senior Leadership team and Hospitality teams. The role requires strong organization, guest-service awareness, sound judgment, confidentiality, and the ability to manage multiple priorities and changing deadlines. The position also supports training and communication programs, coordinates administrative processes and events, and provides guest and community relations support. This is a year-round, full-time position.

Requirements

• High school diploma or GED.
• At least 3 years of previous administrative experience supporting an executive-level position.
• Adequate knowledge of Microsoft Office Suite and computer software systems to complete assigned tasks.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Fluent English language skills.
• Impeccable time-management skills.
• Strong foresight and emotional intelligence.
• Ability to support the Leadership team.
• Willingness to learn and grow in the role and community.
• At least 18 years of age.

Nice To Haves

• Familiarity with IQware, Canva, and Emma.

Responsibilities

• Use computer software, including MS Word, Outlook, PowerPoint, Excel, and Smartsheets, to support word processing, accounting data, project timelines, and other administrative needs.
• Coordinate communications and announcements about upcoming Hospitality team commitments and responsibilities.
• Maintain strict confidentiality in executive-level communications and use sound judgment when handling sensitive information.
• Support resort training programs, communication plans, and management outreach.
• Prepare meeting binders, permits, contracts, reports, and other communications.
• Perform routine office duties, including operating a multi-line phone system, managing mail and email, maintaining phone indexes and filing systems, coordinating calendars and appointments, and arranging travel.
• Send, receive, distribute, and dispose of mail for associations, owners, and department leaders.
• Support the contract approval process by maintaining records and schedules and coordinating communication between departments.
• Prioritize and manage multiple assignments with changing and time-sensitive deadlines, and assist with event planning and coordination as needed.
• Originate and manage the Mountain Money process.
• Handle guest and community relations duties, including telephone contact and correspondence.
• Maintain company calendars and schedules, including managers’ days off, budget calendars, contact information, and organizational charts.
• Support front-line operations during high-volume periods as needed.
• Manage office equipment, scheduled maintenance, service contracts, and security of specialized office equipment.
• Coordinate cleaning and upkeep of administrative offices.
• Manage leases, lease payments, and payment schedules.
• Manage subscription and membership accounts, such as magazine renewals, HOA dues, and Chamber dues.
• Coordinate local records retention and management with departments and corporate.
• Perform other assigned duties.

Benefits

• Free employee ski passes.
• Discounted lift tickets for friends and family.
• Free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• For eligible full-time employees: health, medical, dental, and vision insurance plans.
• For eligible full-time employees: free ski passes for dependents.
• Critical illness and accident plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED