senior administrative assistant, Nashville

Starbucks•Nashville, TN

5d•Hybrid

About The Position

The Senior Administrative Assistant supports executive-level leaders and helps ensure that leaders and their teams can do their best work. The role calls for strong communication, problem-solving, decision-making, customer service, and administrative skills. It provides support to leaders, partners, and the peer administrative support team, helping improve productivity, communication, and morale. The position manages executive domestic and international travel in accordance with company policies, anticipating considerations such as currency, weather, culture, and locale. As part of the broader PRO administrative community, the role helps organize, host, or facilitate team and cross-functional meetings, conferences, and department activities. It also provides departmental hiring managers with resources and support for onboarding new partners. The position is onsite four days per week.

Requirements

Progressive administrative experience or Starbucks store manager experience (7+ years).
Experience managing calendars and email using MS Outlook (7+ years).
Project or event management experience (7+ years).
Experience working in a fast-paced environment (7+ years).
Experience arranging domestic and international travel (7+ years).
Adaptability and flexibility in a constantly changing environment.
Collaboration skills, confidence, composure, professionalism, and the ability to build trust with internal and external customers.
Clear, concise verbal and written communication skills.
A positive, can-do customer-service attitude and willingness to take on additional responsibilities; consistently delivers high-quality service to internal and external stakeholders.
Excellent organizational skills, integrity, discretion when handling confidential and sensitive information, and strong attention to detail.
Critical thinking, strong analytical skills, proactive anticipation of needs, and sound judgment.
Advanced knowledge of Microsoft Office 365 and virtual tools.
Ability to balance multiple priorities and projects in a fast-paced environment, meet deadlines, and follow through on commitments.

Responsibilities

Support executive-level leaders with customer service, interpersonal skills, and efficiency.
Provide leadership influence and support to leaders, partners, and the peer administrative support team to improve productivity, communication, and morale.
Schedule executive domestic and international travel according to existing policies and procedures, proactively accounting for currency, weather, culture, and locale.
Work with the broader PRO administrative community to organize, host, and/or facilitate team and cross-functional meetings, conferences, and department activities.
Provide departmental hiring managers with support and resources for onboarding new partners.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation from date of hire and sick time accrued at one hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
401(k) retirement plan with employer match for eligible partners.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.