senior administrative assistant, Nashville

Starbucks•Nashville, TN

4d•Onsite

About The Position

As a senior administrative assistant, you will support executive level leaders and will leverage your communication, problem-solving and decision-making skills to ensure your leaders and their teams are supported to do their best work. As a senior administrative assistant, you will… • Support executive level leaders with high customer service, interpersonal savvy and efficiency • Provide leadership influence and support to leaders, partners and your peer admin support team to continuously improve productivity, communication and morale • Schedule executive domestic and international travel in compliance with existing policies and procedures, and proactively address all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources • Partner as a team member of the broader PRO admin community to organize, host, and/or facilitate activities such as team and cross-functional meetings, conferences and department activities • Provide support and resources to departmental hiring managers for new partner onboarding

Requirements

Adaptability – able to execute with flexibility in responding to constantly changing environment
Collaboration – demonstrate confidence, composure and professionalism; able to build trust with internal and external customers
Communication – able to communicate clearly and concisely, both verbal and written
Customer service – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders
Organization – excellent organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail
Problem Solving – critical thinking and strong analytical skills; able to proactively anticipate needs and use sound judgement
Technology – advanced knowledge of Microsoft Office 365 and virtual tools
Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments
Progressive administrative experience or Starbucks store manager experience (7+ years)
Experience managing calendars and email on MS Outlook (7+ years)
Project or event management (7+ years)
Fast-paced environment (7+ years)
Domestic and international travel arrangement (7+ years)

Responsibilities

Support executive level leaders with high customer service, interpersonal savvy and efficiency
Provide leadership influence and support to leaders, partners and your peer admin support team to continuously improve productivity, communication and morale
Schedule executive domestic and international travel in compliance with existing policies and procedures, and proactively address all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources
Partner as a team member of the broader PRO admin community to organize, host, and/or facilitate activities such as team and cross-functional meetings, conferences and department activities
Provide support and resources to departmental hiring managers for new partner onboarding

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement