Senior Administrative Assistant

JPMorgan Chase & Co. • Wheaton, IL

8d • Onsite

About The Position

The Senior Administrative Assistant supports the Consumer & Community Banking team in a fast-paced organization. The role requires teamwork, professional representation of the manager or group, flawless work output, and regular interaction with executive-level internal clients across lines of business. The assistant adapts procedures and processes to complete assignments in line with department activities and goals. This position is five days a week in the office, Monday through Friday, and does not support hybrid work.

Requirements

• At least five years of administrative experience.
• Advanced ability to organize.
• Discretion and good judgment in confidential situations, with proven experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office.
• Excellent telephone etiquette and ability to manage competing priorities, such as calendar management.

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls, determine their priority, and use caution when dispensing information.
• Coordinate logistics for internal and external meetings.
• Arrange and coordinate complex domestic and international travel.
• Organize internal and external events, including catering and transportation.
• Process invoices and team members’ travel and expense claims, ensuring policies are followed and items are processed within guidelines.
• Assist with staff onboarding and offboarding, including requesting equipment setup and system access.
• Produce high-quality emails and messages for individuals at all levels of the organization.
• Maintain department documents, including current organizational charts and executive biographies.
• Handle regular activities independently and advise in advance of issues or delays.
• Assist with editing spreadsheets and presentations, including printing and binding materials for client meetings.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed