Administrative & Support Assistant

Windrose Surveying & Land Services•Houston, TX

8d•Onsite

About The Position

Exacta, doing business as WINDROSE, is a residential and commercial land surveying company serving multiple states. The Administrative Assistant coordinates incoming customer inquiries with the appropriate departments, enters and reports sales data, and provides positive client interactions. The role supports the Commercial Land Surveying Department and reports to the VP. Work is performed in an office setting with moderate noise levels in Houston, Texas.

Requirements

High school diploma or GED required.
At least 1 year of successful job-related administrative experience.
Communicate and respond to questions professionally and knowledgeably to achieve business outcomes.
Be an assertive problem-solver and action-oriented team player.
Bring a positive, flexible, do-whatever-it-takes attitude; remain poised under pressure and committed to client service.
Balance workload demands and exceed client expectations.
Independently use job-related software, e-technology, and cloud-based solutions.
A valid driver’s license and appropriate automobile insurance may be required.

Nice To Haves

Associate or technical degree or higher preferred.

Responsibilities

Answer, screen, or forward calls; provide information, take messages, and schedule appointments.
Provide positive, friendly communication to support a superior client experience.
Greet visitors, determine the nature and purpose of their visit, and direct or escort them to appropriate destinations.
Enter and maintain daily data, including client account setup, proposals, orders, order changes, and cancellations.
Collect, sort, distribute, and prepare mail, messages, and courier deliveries.
File and maintain records.
Process and prepare memos, correspondence, and other documents.
Follow company policies, procedures, and work directives.
Resolve internal and external customer issues promptly and professionally.
Maintain effective working relationships with employees, managers, clients, and other parties related to the company’s services and business.
Perform assigned duties to meet business needs safely, ethically, and professionally.

Benefits

Medical, dental, and vision insurance
Company-sponsored life and disability insurance
Voluntary accident, critical illness, life, and short- and long-term disability benefits
Health Savings Account
401(k) with company match
Paid holidays
Paid time off
Childbirth recovery leave
Competitive pay and benefits
Career advancement opportunities and professional development