Administrative Assistant Jobs in Frisco, PA

About The Position

Requirements

• Must be at least 18 years old.
• A bachelor's degree in Human Services, Human Resource Management, Business, Social Services, or a related field, plus one year of related experience, or an equivalent combination of education and experience.
• Strong communication, organization, and computer skills.
• Excellent attention to detail and the ability to manage multiple priorities.
• Ability to handle confidential information professionally.
• Dependable team player who takes initiative and follows through.

Nice To Haves

• Knowledge of the Child Welfare System.
• Experience with Microsoft Word and Excel.
• Knowledge of foster care and adoption systems.

Responsibilities

• Answer the Referral & Information Hotline and assist with incoming calls and emails.
• Support Kinship Navigators and Supervisors in responding to client and customer questions.
• Receive, distribute, and track Adoption Services and Wendy's Wonderful Kids (WWK) referrals.
• Assist with tracking and reporting referrals and case assignments.
• Maintain, securely upload, and organize confidential client records.
• Review and audit client files to ensure required documentation and services meet contractual expectations.
• Assist with adoption respite payments and annual stability grants.
• Verify service eligibility with HHS and maintain accurate documentation.
• Help coordinate kinship support groups and training classes.
• Process incoming and outgoing mail, prepare copies, and distribute documents.
• Provide general administrative and clerical support to staff and supervisors.