Medical Administrative Assistant
About The Position
The Medical Administrative Assistant provides administrative support to nurse case managers and care coordinators assisting injured workers and patients with complex medical needs. The role involves communicating with patients, healthcare providers, and vendors while handling scheduling, medical records, documentation, data entry, and other administrative tasks. This is a six-month contract-to-hire position based on-site in Sioux Falls, South Dakota. The schedule is Monday through Friday, 10:00 AM to 7:00 PM CST. After successfully converting to a full-time employee, the position offers the opportunity to work remotely two days per week. The pay rate is $17.75 per hour.
Requirements
- Previous administrative, medical office, front desk, patient services, or customer service experience.
- Strong data entry skills, accuracy, and attention to detail.
- Comfort making and receiving frequent phone calls.
- Strong verbal and written communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work independently while supporting a collaborative team.
- Proficiency with Microsoft Office and general computer systems.
Nice To Haves
- Experience with healthcare systems, medical records, medical terminology, or electronic medical records (EMR).
Responsibilities
- Schedule and confirm medical appointments with patients and healthcare providers.
- Make appointment reminder and follow-up calls to patients.
- Request, organize, upload, and distribute medical records and reports.
- Enter patient, referral, and case information into internal healthcare systems.
- Complete patient demographic information and required healthcare documentation.
- Process Release of Information (ROI) forms and other medical paperwork.
- Coordinate transportation, translation, and interpreter services.
- Communicate with medical providers and outside vendors regarding patient services.
- Handle incoming and outgoing mail, fax, and documentation requests.
- Assist with medical record requests, invoices, and record organization.
- Prepare and distribute reports and correspondence.
- Provide transcription, data entry, and general administrative support to case managers.
Benefits
- Medical, dental, and vision coverage, if eligible.
- Critical Illness, Accident, and Hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
- Voluntary life and AD&D insurance for the employee and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off/leave, including PTO, vacation, or sick leave, if eligible.
- After conversion to full-time employment, the opportunity to work remotely two days per week.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
