Administrative Medical Assistant

Baptist Healthcare System•Louisville, KY

About The Position

The Medical Assistant Admin role coordinates patient care activities and transitions between clinical and administrative responsibilities. The position is with BHMG Primary Care Breckenridge Lane and involves supporting patient care, maintaining accurate records, and managing appointments, messages, and prior authorization requests. The role may be eligible for a retention bonus for new hires who meet eligibility criteria.

Requirements

High school diploma or GED.
At least one year of experience as a Medical Assistant, in a clinical or administrative capacity, or as a Front Office Medical Assistant or Clerical Medical Assistant.

Responsibilities

Perform routine patient assessments, including taking vital signs, height, and weight, and documenting chief complaints.
Verify and update patient records to ensure medical records are accurate and current for billing and reimbursement.
Answer phone calls, respond to inquiries, and relay messages to healthcare providers.
Collect and document information related to prior authorization requests.
Complete prior authorization request forms accurately and on time.
Track and document the status of prior authorization requests in the electronic health record system.
Document appointment changes, cancellations, and rescheduling promptly.
Navigate the EPIC electronic health records system.
Schedule and follow up on appointments.
Assist with medication fill and refill requests.
Check for prior authorizations and schedule tests, procedures, and consultations.
Handle other assigned in-basket tasks.