Medical Administrative Assistant

Passport Health • Medford, MA

5d • Onsite

About The Position

Passport Health is seeking a dependable, adaptable Medical Administrative Assistant for its Boston-area clinics. This is a full-time position supporting clinic operations and patient care in a patient-focused travel medicine and preventive care setting. The employee will work primarily at one or two clinic locations, with primary locations determined by operational needs. Medford and Quincy are currently preferred, and the role requires training at and occasional coverage for Newton or other nearby clinics as needed.

The schedule is Monday through Friday, with eight-hour shifts and up to 40 hours per week. Start times may vary based on clinic and operational needs, so flexibility is required. Compensation starts at $26.00 per hour. The role is suited to someone who enjoys working directly with patients, supporting clinic staff, and adapting to changing schedules, locations, and operational needs.

Requirements

• Previous Medical Assistant, healthcare, clinical, or administrative experience.
• Comfortable working directly with patients.
• Clear and professional communication.
• Organized and able to manage multiple priorities.
• Able to work independently and contribute to a team.
• Willing to travel between nearby clinic locations for training and occasional coverage.
• Comfortable adjusting work locations and start times when operational needs require it.
• Takes initiative and is willing to help wherever needed.
• Reliable, flexible, and adaptable, with a commitment to providing a positive, professional patient experience.

Nice To Haves

• A background in a healthcare or clinical field is highly preferred.

Responsibilities

• Assist with patient check-in, registration, and administrative processes.
• Prepare patients for appointments and provide clinical support within the scope of the role.
• Assist providers and clinic staff with day-to-day patient care.
• Maintain accurate patient and clinic records.
• Support scheduling, phone calls, and other administrative needs.
• Help maintain an organized, welcoming, and professional clinic environment.
• Support clinic operations beyond direct patient care when needed.
• Travel between assigned clinic locations for training and occasional coverage based on operational needs.
• Adapt to changing clinic schedules, staffing needs, and patient volume.
• Follow company policies, clinical procedures, and applicable regulatory requirements.
• Provide excellent customer service and represent Passport Health professionally.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed