Medical Administrative Assistant

The Camden Center•Los Angeles, CA

5d•$24 - $30•Hybrid

About The Position

Camden Center is a physician-operated partial hospitalization and intensive outpatient treatment center providing multidisciplinary care for psychiatric and addictive disorders. The Medical Administrative Assistant provides clinical and technical support for general medical and psychiatric care to patients. This is an in-person position with some hybrid work possible and reports directly to the Co-Medical Director and the Medical Logistics Manager. The position is 40 hours per week, with a pay range of $24.00 to $30.00 per hour. Full-time employee benefits include medical coverage, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.

Requirements

At least one year of medical office experience.
Ability to practice aseptic technique when assisting with procedures.
Ability to triage medical and psychiatric problems within the scope of the role.
Ability to take direction from physicians, managers, and providers and collaborate with management, staff, patients, and vendors.
Interpersonal skills to work with emotionally vulnerable patients from diverse educational, economic, and cultural backgrounds.
Working knowledge of medical terminology.
Thorough understanding of HIPAA regulations, requirements, and guidelines.
Ability to work in a fast-paced setting with conflicting demands.
Professional and enthusiastic demeanor and belief in patient-centered care.
Ability to establish and maintain complex filing systems, organize workflow to meet deadlines, and prioritize responsibilities appropriately.
Skill in exchanging ideas and opinions with others to improve office efficiency.
Working knowledge of EHR systems, Zoom, Google Suite, and other software programs.
Ability to independently complete assignments with minimal direction and supervision.
Must be legally able to work in the United States and provide documentation, such as two forms of ID and/or a Green Card.
Must be able to sit and stand for extended periods, up to eight hours; lift, push, and pull up to 25 pounds; and kneel, bend, and squat.

Nice To Haves

Certified Pharmacy Technician and/or training as a Certified Medical Assistant preferred.

Responsibilities

Schedule outside medical orders and referrals, including diagnostic imaging and external provider visits.
Coordinate medication supplies and refills with patients, patient companions, treatment centers, and case management teams.
Assist with urine drug screening and lab orders, and coordinate prior authorizations for medications, imaging, and other medical services.
Collect medical and medication histories for new patients.
Maintain medication supply logs and medication safes.
Complete medication charting accurately and promptly.
Facilitate patient wellness checks, including taking and documenting vital signs.
Obtain and send releases of information and requests for medical records and other relevant information to appropriate providers, individuals, and facilities.
Create patient medication progress lists and send documentation to relevant medical teams.
Update and verify patient insurance.
Prepare discharge medication lists and discharge medication refills.
Manage and set up patient testing, including GI MAP, SIBO testing, Soberlink setup, and GeneSight testing.
Assist in training new physicians on electronic medication charts and the prescribing process.
Oversee medication delivery, pickup, and onsite distribution protocols.
Ensure medical department supplies are fully stocked.
Handle sensitive and confidential information with tact, discretion, and good judgment.
Prioritize multiple tasks, meet deadlines, and maintain attention to detail and quality.
Communicate professionally in person, by email, and by phone.
Cover the Senior Medical Logistics Coordinator's duties during their absence.
Perform other duties as assigned by the direct or indirect supervisor.