Administrative Assistant Jobs in Frisco, PA

About The Position

Requirements

• Bachelor’s degree or adequate experience as an administrative assistant.
• Excellent oral and written communication skills.
• Excellent computer skills, including Office 365 products.
• Ability to collaborate and align with operations.
• Strong problem-solving, risk-assessment, and impact-analysis abilities.
• Demonstrated experience in process improvement.
• Flexibility and ability to multitask and prioritize competing demands.
• Ability to think independently and influence when appropriate.

Nice To Haves

• One to three years of experience in clinical or biological research is preferred.

Responsibilities

• Communicate effectively, appropriately, and courteously with sponsors, physicians and their office personnel, patients, employees, contractors, and other contacts.
• Greet patients and monitors and notify the respective study coordinators.
• Maintain confidentiality of information and issues related to subjects, protocols, and contracted entities.
• Answer phones, forward messages, and relay pertinent information to staff in a timely manner.
• Maintain written records of incoming calls from subjects, sponsors/CROs, and other study-related communications as needed.
• Create and revise documents accurately for study coordinators, the regulatory department, the Operations Manager, and other staff members as requested.
• Distribute incoming mail and faxes to appropriate staff.
• Update lists and logs periodically as directed.
• Assist the regulatory department with CV/resume creation and updates, filing, and copying.
• File documents accurately in subject charts/files, sponsor regulatory binders, and departmental files as requested.
• Make follow-up calls to remind subjects of upcoming visits when requested.
• Schedule subjects’ visits and procedures as instructed by Team Leads, Managers, the Director of Clinical Research, or other leadership team members.
• Perform duties in a time- and cost-effective manner.
• Represent Flourish Research professionally and courteously in verbal and written communications and appearance when interacting with staff, clients, and vendors.
• Perform additional duties as assigned by management.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with a 100% employer match on the first 4% of employee contributions
• Tuition reimbursement
• Parental leave
• Employee referral program
• Employee assistance program
• Life insurance
• Disability insurance
• Generous PTO plan covering vacation, sick, and personal days
• Eight paid holidays