Accounts Receivable Manager Jobs

About The Position

Requirements

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Minimum of 5-8 years of experience in revenue cycle management, including physician collections, insurance follow-up, A/R management, denial management, and client account oversight.
• Minimum of 4+ years in a leadership or management role, with experience managing managers or multiple teams preferred.
• Strong understanding of billing, coding, CPT, ICD-10, payer guidelines, denial workflows, and healthcare reimbursement processes.
• Proven track record of driving revenue performance, reducing A/R, improving collections, and achieving operational goals.
• Experience overseeing multiple client accounts and managing account-level financial performance.
• Experience reviewing, analyzing, and presenting performance data, including revenue metrics, A/R aging, cash collections, denial trends, and productivity results.
• Strong ability to coach, mentor, and hold managers accountable to performance expectations.
• Advanced proficiency in Microsoft Office applications, especially Excel, and experience with reporting tools and performance dashboards.
• Excellent communication, leadership, analytical, problem-solving, and interpersonal skills.
• Ability to manage multiple priorities, client needs, operational issues, and leadership responsibilities in a fast-paced environment.

Nice To Haves

• In-depth knowledge of HIPAA regulations and healthcare privacy laws; ensures full compliance across all assigned teams and accounts.
• Strong leadership presence with the ability to influence, motivate, and develop Account Managers and high-performing teams.
• Strategic thinker with a results-driven, revenue-focused, and client-focused mindset.
• Strong ability to identify root causes of revenue-impacting issues and implement sustainable improvements.
• Demonstrated ability to standardize processes, improve consistency, and strengthen management practices across multiple teams and accounts.

Responsibilities

• Own and drive revenue performance across a portfolio of client accounts managed by AR Account Managers, ensuring A/R reduction, denial resolution, and overall revenue goals.
• Provide leadership, oversight, and direction to AR Account Managers, ensuring consistency, effectiveness, and accountability in team management, as well as management of client accounts.
• Review AR Account Manager reporting related to revenue targets and client performance.
• Establish clear expectations for AR Account Managers regarding account management, team performance, reporting accuracy, client communication, and operational execution.
• Monitor the effectiveness of Account Manager workflows, team strategies, and escalation processes to ensure alignment with organizational revenue goals and client expectations.
• Identify trends, risks, and performance gaps across assigned accounts and partner with AR Account Managers in implementing corrective action plans.
• Serve as a senior escalation point for complex client concerns, operational challenges, payer-related issues, and revenue-impacting risks.
• Partner with executive leadership to provide high-level visibility into account performance, revenue trends, onboarding progress, operational risks, and recommended solutions.
• Collaborate on onboarding setup of new clients assigned to AR Account Managers, ensuring onboarding timelines, workflows, staffing plans, system access, reporting structures, and operational readiness are completed successfully.
• Track, report, and improve the speed, quality, and success of new client onboarding, ensuring smooth transitions and strong early-stage performance.
• Partner with Client Success Managers and AR Account Managers on client satisfaction, and long-term retention.
• Ensure consistent communication and collaboration between AR Account Managers and other client-facing stakeholders.
• Lead regular performance review meetings with AR Account Managers to assess account status, revenue progress, staffing needs, workflow issues, and client risks.
• Support the hiring, training, coaching, and development of AR Account Managers, ensuring the retention of strong talent.
• Promote leadership development among AR Account Managers, ensuring they are equipped to effectively manage their teams, clients, and revenue responsibilities.
• Foster a high-performance leadership culture driven by accountability, consistency, operational excellence, continuous improvement, and revenue growth.

Benefits

• health
• dental
• vision
• employee assistance plan
• paid family leave
• short-term disability
• life insurance
• 401(k) plan with employer match
• flexible spending accounts
• employee discount program
• employee referral program