Manager, Accounts Receivable

Yerba Madre•Los Angeles, CA

3d•Hybrid

About The Position

Yerba Madre is seeking an Accounts Receivable Manager to oversee all accounts receivable functions, including cash application, deductions, customer and internal inquiries, and monitoring, reporting, and resolving collections activity. The role ensures that work is completed accurately and on time while remaining mindful of customer perception. It works cross-functionally with Finance, Sales, and Operations and requires a hybrid schedule with three days per week onsite at the Los Angeles office. The Manager leads the day-to-day operations of the AR team; oversees cash applications, month-end close, reconciliations, write-offs, billing initiatives, disputes, credit lines, and quality controls; and investigates and resolves cash allocation and payment issues. The role also coordinates Order to Cash audit requests, reviews accounts of concern with regional and area managers, supports senior management requests, and partners with the Director of Sales on top chain accounts.

Requirements

Bachelor’s degree in Accounting or Finance.
6–8 years of relevant experience.
5+ years of relevant leadership experience.
Standard proficiency in Excel and Word.
Ability to operate standard office equipment.
Familiarity with iOS and PC formats.

Responsibilities

Lead day-to-day AR team operations, including delegation and performance feedback.
Oversee timely and accurate cash application and posting of cash receipts.
Coordinate the AR month-end close and complete month-end reconciliations.
Approve write-offs related to contractual obligations, promotions, or balances that are not collectible.
Plan and implement special program and billing initiatives.
Use analytical and technical tools, including Excel, to research receivables and cash-allocation inquiries and communicate findings.
Investigate questionable data and escalate findings as needed.
Resolve invoice disputes, billing issues, and cash-posting exceptions.
Identify and improve procedures and processes, and recommend changes to leadership.
Monitor credit lines and review orders requiring release.
Plan and implement quality assurance and controls for AR processes.
Collaborate with the AR team and the wider business.
Respond to ad hoc requests from senior management.
Coordinate audit requests for Order to Cash items.
Conduct monthly regional calls to review accounts of concern with area and regional managers and provide process-improvement feedback.
Serve as the point of contact to the Director of Sales regarding top chain accounts and identify concerns or gaps in timely cash flow.
Research and resolve unidentified or unapplied cash so payments are accounted for and properly posted.
Research and reconcile payment remittances.
Collaborate with team members to meet daily and weekly deadlines.
Provide general support to other accounting team members during month-end close.