Accounts Receivable Manager

Prove•New York, NY
•$119,000 - $133,000•Hybrid

About The Position

Prove is seeking an enthusiastic, proactive, and results-driven Accounts Receivable Manager to direct the daily operations of its billing and collections team. The manager will lead operational processes to maximize cash flow, minimize bad debt, and resolve client billing disputes, while supervising team members, setting goals and priorities, and continuously improving financial operations in accordance with company policies and frameworks. The role is in the Finance / Accounting department, reports to the Chief Accounting Officer, is classified as exempt, and is based in New York, NY, in a hybrid work arrangement.

Requirements

  • At least 4 years of progressive experience in billing and collections management, including experience supervising direct reports.
  • Strong ability to manage team goals, operational priorities, and resource allocation within defined frameworks.
  • Hands-on proficiency with ERP or accounting software, such as NetSuite or Intacct.
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, and data modeling.
  • Outstanding leadership, negotiation, and problem-solving skills.
  • Clear, positive, and communicative written and verbal interaction style.
  • A proactive mindset and strong commitment to team success and operational excellence.

Nice To Haves

  • Experience with complex usage-based billing models is strongly preferred.
  • A bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
  • Experience with usage-based billing systems such as Zenskar, Zuora, or Billing Platform.
  • Knowledge of the Navan travel platform and Mesh credit card platform.

Responsibilities

  • Supervise, train, and mentor billing and collections team members, fostering a high-performing, collaborative work environment.
  • Set daily team priorities, operational performance goals, and KPIs for billing timeliness and accuracy and collections; manage work schedules to achieve targets.
  • Provide direct reports with guidance, feedback, and resource management.
  • Ensure timely and accurate customer billing by reviewing client contracts, following customer purchase order procedures, and submitting invoices and registration information to customer payment systems such as Ariba and Coupa.
  • Oversee collections and implement proactive strategies to optimize cash flow, reduce Days Sales Outstanding (DSO), and minimize past-due balances.
  • Resolve escalated customer billing inquiries and payment discrepancies.
  • Assist in reviewing new customer credit reports to establish appropriate credit limits or payment terms.
  • Assist with collection-related cash flow forecasting to support the company's liquidity planning.
  • Oversee travel and expense (T&E) reporting and expense audits to ensure compliance with company policy.
  • Collaborate across departments to streamline billing workflows, resolve interdepartmental challenges, and influence operational policies.
  • Evaluate team procedures and recommend framework changes to improve efficiency and service quality.
  • Prepare and present weekly accounts receivable aging reports, cash flow forecasts, and performance metrics to executive leadership.
  • Ensure compliance with financial controls, company credit policies, and relevant regulatory standards.

Benefits

  • Competitive salaries and bonus plan for eligible roles
  • Equity plan
  • Modern Health for financial, mental, and physical wellness
  • 401(k) retirement plan and match for US offices
  • Unlimited vacation and flexible hours
  • Comprehensive medical benefits for employees and their families
  • Employee assistance program and Prove Well-Being Reimbursement
  • Snacks and beverages at certain office locations
  • Daily GrubHub lunch stipend when working in the office at US offices
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