Accounts Receivable Manager

Porter & Chester Instit • Rocky Hill, CT

4d

About The Position

The Accounts Receivable Manager oversees student account and bursar operations across Porter and Chester Institute’s campuses. This role leads day-to-day student financial account and collections activities, ensuring accurate and timely collections, effective cash management, and compliance with institutional policies and applicable federal and state regulations. The manager supervises and develops a small team of Collections Specialists and collaborates with Educational Funding, Financial Aid, and other Finance Department colleagues.

The position includes oversight of student accounts and balances, coordination of payment plans and account adjustments, responding to student questions, and resolving account issues. It also involves quarterly travel to campus locations to meet individually with students about outstanding balances and work toward resolutions. The manager supports internal controls and process improvement, handles withdrawal-related paperwork and Return of Title IV Funds calculations when applicable, reviews credit balance reports, manages repayment letters and student billing mailings, and assists with audits and financial reviews. Travel of up to 25% is required.

Requirements

• Minimum three years of related work experience.
• Strong communication, analytical, critical-thinking, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to analyze data, identify operational gaps, and recommend improvements.
• Ability to manage multiple high-priority responsibilities and meet deadlines.
• Ability to work independently while collaborating effectively with colleagues across departments.
• Strong work ethic, self-motivation, and commitment to accuracy and timely completion of tasks.

Nice To Haves

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Experience in higher education, student accounts, financial aid, or bursar operations.
• Experience working with Title IV regulations and student financial compliance.
• One year of direct or indirect supervisory experience.
• Telecommunications industry experience is helpful but not required.

Responsibilities

• Manage, supervise, and develop a small team of Collections Specialists.
• Oversee student financial accounts and monitor account balances for accuracy and timely resolution of discrepancies.
• Travel to campus locations quarterly to meet with students individually about outstanding balances and work toward appropriate resolutions.
• Review, develop, and recommend policies and procedures to strengthen internal controls for student account and cash management functions.
• Collaborate with Educational Funding and Financial Aid regarding student disbursements, account adjustments, and related financial matters.
• Coordinate student payment plans and account adjustments.
• Respond to student inquiries and resolve account-related issues promptly and professionally.
• Maintain the confidentiality of student financial information and ensure compliance with FERPA, institutional policies, and applicable federal and state regulations.
• Prepare reports related to accounts receivable, collections, and student account activity.
• Process withdrawal-related paperwork for PCI and Branford students, including Return of Title IV Funds (R2T4) calculations and returning funds to the U.S. Department of Education's G5 system when applicable.
• Review credit balance reports weekly.
• Manage repayment letters and the student billing process, including associated mailings.
• Assist with audits and financial reviews.
• Perform additional duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed