Accounts Receivable Manager

Cabinetworks Group•Livonia, MI

2d•$105,000 - $135,000

About The Position

The Accounts Receivable Manager leads the Customer Financial Services (CFS) team and oversees customer accounts receivable, credit evaluation, and collections processes. The role focuses on minimizing bad debt risk and improving working capital performance while partnering with sales, operations, logistics, and customer care to support business growth and ensure compliance with credit policies. The position manages and coaches the Dealer and/or Retail CFS team, establishes performance expectations, and supports team productivity and development. The annual salary range is $105,000–$135,000.

Requirements

Bachelor’s degree in Finance, Accounting, or a related quantitative discipline.
At least 3 years of experience in accounts receivable, credit, or collections.
At least 3 years of experience managing or leading teams.
Strong communication skills, including experience working with diverse customer bases and cultures.
Proficiency in Microsoft Office, with expert-level Excel and PowerPoint skills.
Strong analytical and problem-solving skills with attention to detail.
Effective time management and ability to prioritize in a fast-paced environment.
Demonstrated ability to make firm, confident credit decisions.
Working knowledge of financial accounting principles related to accounts receivable and credit management.

Nice To Haves

Experience with ERP systems such as Oracle or SAP for accounts receivable and credit processes.
Participation in professional credit associations such as NACM.
Exposure to continuous improvement methodologies such as Lean or Six Sigma.

Responsibilities

Lead accounts receivable and credit management for new and existing Dealer and/or Retail customers.
Assess customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits.
Monitor and prioritize collections using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO).
Manage cash application processes.
Administer order management controls for accounts outside approved credit parameters.
Develop customer-specific operating procedures with sales, management, and customer service to mitigate credit risk.
Implement security agreements or personal guarantees when required to protect company assets.
Maintain knowledge of laws, regulations, and industry best practices affecting credit and collections.
Provide credit and collection systems training and guidance to business partners and internal stakeholders.
Manage and coach the Dealer and/or Retail CFS team, setting expectations and driving performance, productivity, and development.