Accounts Receivable Manager
About The Position
The Accounts Receivable Manager leads Cabinetworks Group’s Customer Financial Services (CFS) team and oversees customer accounts receivable, credit evaluation, and collections. The role works to minimize bad debt risk and improve working capital performance, partnering with sales, operations, logistics, and customer care to develop credit strategies, manage customer risk, and support business growth while ensuring compliance with credit policies. The manager oversees A/R and credit management for new and existing Dealer and/or Retail customers, evaluates customer creditworthiness, sets and adjusts credit limits, and manages collections and cash application processes. The role also administers order management controls for accounts outside approved credit parameters, develops customer-specific procedures to mitigate credit risk, and implements security agreements or personal guarantees when needed. In addition, the manager maintains knowledge of relevant laws and industry practices, provides systems training and guidance to internal stakeholders, and coaches the CFS team. The annual salary range is $105,000–$135,000.
Requirements
- Bachelor’s degree in Finance, Accounting, or a related quantitative discipline.
- At least 3 years of experience in accounts receivable, credit, or collections.
- At least 3 years of experience managing or leading teams.
- Strong communication skills, including experience working with diverse customer bases and cultures.
- Proficiency in Microsoft Office, with expert-level Excel and PowerPoint skills.
- Strong analytical and problem-solving skills with attention to detail.
- Effective time management and ability to prioritize in a fast-paced environment.
- Demonstrated ability to make firm, confident credit decisions.
- Working knowledge of financial accounting principles related to A/R and credit management.
Nice To Haves
- Experience with ERP systems such as Oracle or SAP for managing A/R and credit processes.
- Participation in professional credit associations such as NACM.
- Exposure to continuous improvement methodologies such as Lean or Six Sigma.
Responsibilities
- Lead A/R and credit management for new and existing Dealer and/or Retail customers.
- Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies, and establish or adjust credit limits.
- Monitor and prioritize collections using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO).
- Manage cash application processes.
- Administer order management controls for accounts outside approved credit parameters.
- Develop customer-specific operating procedures with sales, management, and customer service to mitigate credit risk.
- Implement security agreements or personal guarantees when required to protect company assets.
- Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections.
- Provide credit and collection systems training and guidance to business partners and internal stakeholders.
- Manage and coach the Dealer and/or Retail CFS team, setting expectations and supporting team performance, productivity, and development.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off.
- Parental support programs.
- Company-paid life and disability benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
