Accounting Specialist Jobs

About The Position

Requirements

• Bachelor’s degree in a computer-related field, or in Real Estate and/or Accounting/Business, and some formal training or certification in a computer-related field.
• Two years of experience in multi-regional property management or at a housing regulatory agency.
• Five years of experience in accounts payable/receivable and/or bookkeeping at a property management company.
• Ability to support EAH Housing’s mission and core values.

Nice To Haves

• Prior Yardi Voyager experience is a strong plus.
• COS (Certified Occupancy Specialist) and/or TCS (Tax Credit Specialist) certifications.
• Experience in remote telephone support and problem resolution.

Responsibilities

• Collaborate with the Business Systems Analyst, IT Department, technology partners, vendors, and business stakeholders on end-to-end systems solution delivery, including design, requirements, analysis, communication, testing, implementation, and ongoing support.
• Assist with implementing business system modules and products; create test plans and test cases and lead testing efforts for new functionality, modules, and upgrades.
• Help define and implement processes for managing system rollouts.
• Communicate and track user requirements throughout the project life cycle as user needs or understanding of the application change.
• Oversee the Yardi help desk ticketing system and email tickets, ensuring timely, professional, customer-service-oriented responses that resolve issues efficiently.
• Provide Yardi technical assistance to site staff, Property Supervisors, Accounting staff, and Compliance staff.
• Prioritize and resolve problems, and promptly notify management of potentially high-impact issues.
• Analyze help desk tickets for recurring issues and identify business process improvements or training recommendations.
• Proactively identify, diagnose, and correct application system incidents and problems.
• Configure and manage system user security, including roles, permissions, system settings, and approval workflows.
• Identify ways to use Yardi capabilities, workflows, and automation to improve efficiency and processes.
• Provide Yardi reports as requested by departments.
• Monitor compliance-related Yardi tracking reports, including PSR, NAUR, UVR, and ELI.
• Monitor accounting-related Yardi tracking reports, including GRP, Rent Roll, and Delinquency Report.
• Conduct scheduled individual and group Yardi Voyager training for all departments, including in-person, telephone, and webinar sessions; train and coach new and existing employees on workflows and procedures.
• Recommend software changes related to Yardi updates and provide training on updates.
• May direct the work of other Yardi help desk staff.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 403(b) retirement plan with a match of up to 5% of pay
• Vacation accrual
• Paid sick days
• Paid holidays
• Flexible work schedule
• Flexible start times for REM onsite positions
• Employee Wellness Program
• Flexible Spending Account
• EAP services for mental health, financial, and legal needs
• Employee referral program ($1,500)
• EAH University in-house training program
• Professional development
• Extensive training programs