Account Manager Jobs

About The Position

Requirements

• Three years of experience in professional HOA management or a relevant field of property management.
• Reliable transportation and a valid driver's license to commute to HOAs as needed.
• High school diploma.
• Strong customer service skills and a pleasant, professional demeanor.
• Ability to multitask, work independently, and deliver results.
• Professional, confident, and service-driven approach, with the ability to remain calm under pressure.
• Strong written and verbal communication skills.
• Strong organizational and computer skills, including Microsoft Office, Teams, Adobe, and Outlook.
• Responsive to client and team requests; able to manage strong personalities and run organized, efficient meetings.
• Working knowledge of homeowner associations and familiarity with communities in the Central Valley.

Nice To Haves

• Bachelor's degree in a related field.
• CAI and/or CACM certification(s).

Responsibilities

• Provide customer service to owners in the communities served.
• Work with boards of directors, vendors, contractors, and homeowners.
• Conduct onsite inspections to oversee work performed by third-party vendors and enforce community rules and regulations.
• Attend evening board meetings and write meeting minutes.
• Manage third-party vendors.
• Write letters and newsletters.
• Create budgets.
• Review financial information prepared by internal accounting departments.
• Provide leadership and consult with clients on best practices for managing and overseeing their communities.
• Handle limited project management responsibilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Vacation pay
• Holiday pay
• Company events, including a summer picnic, holiday celebration, and team-building activities
• Growth opportunities