Community Account Manager

Associa • Stockton, CA

14d • Onsite

About The Position

Common Interest Management Services (CIMS), an Associa company, is hiring a full-time HOA Community Association Manager to work in office in Stockton, California. The role provides day-to-day property management services for a portfolio of homeowner associations, supporting community boards, homeowners, and service providers. The manager conducts onsite inspections, coordinates vendors, supports financial and budgeting processes, communicates with residents, and advises clients on community management practices. Evening board meetings are part of the role.

The salary is $80,000–$90,000 per year, depending on experience. The position is based at 2800 W. March Lane, Suite 210, Stockton, CA 95219.

Requirements

• Three years of experience in professional HOA management or a relevant field of property management.
• Reliable transportation and a valid driver's license to commute to HOAs as needed.
• High school diploma.
• Strong customer service skills and a pleasant, professional demeanor.
• Ability to multitask, work independently, and deliver results.
• Professional, confident, and service-driven approach, with the ability to remain calm under pressure.
• Strong written and verbal communication skills.
• Strong organizational and computer skills, including Microsoft Office, Teams, Adobe, and Outlook.
• Responsive to client and team requests; able to manage strong personalities and run organized, efficient meetings.
• Working knowledge of homeowner associations and familiarity with communities in the Central Valley.

Nice To Haves

• Bachelor's degree in a related field.
• CAI and/or CACM certification(s).

Responsibilities

• Provide customer service to owners in the communities served.
• Work with boards of directors, vendors, contractors, and homeowners.
• Conduct onsite inspections to oversee work performed by third-party vendors and enforce community rules and regulations.
• Attend evening board meetings and write meeting minutes.
• Manage third-party vendors.
• Write letters and newsletters.
• Create budgets.
• Review financial information prepared by internal accounting departments.
• Provide leadership and consult with clients on best practices for managing and overseeing their communities.
• Handle limited project management responsibilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Vacation pay
• Holiday pay
• Company events, including a summer picnic, holiday celebration, and team-building activities
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED