Account Manager SMB- Business Sales

Verizon•Rochester, NY

About The Position

Verizon is hiring an Account Manager to drive sales, increase service revenue, and manage customer relationships in the 1–19 employee segment. The role combines prospecting for new business with retaining, managing, and growing existing accounts. The Account Manager consults with customers to understand their business challenges, recommends tailored technology solutions, and helps customers achieve business results while growing Verizon revenue. Solutions may include Cloud, Security, ISP, VoIP, and Google platforms. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. The position requires travel within an assigned geographic sales territory, which may be approximately 50% of the time. The schedule is 40 hours per week. Compensation is commission-based, with base pay and target individual commission; the New York annual salary range listed is $33,500 to $59,000 for a full-time schedule, and additional earnings may be possible.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate or bachelor’s degree, or related certifications or college coursework.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client-management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about Verizon business solutions and create enthusiasm for innovative technology.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the posting.
  • Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts on Verizon products and services, including discounts of up to 50%.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Pet insurance and additional employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as stated in the benefits section.
  • Adoption assistance.
  • Overtime, shift differential, holiday pay, allowances, or other premium pay may be available depending on the role.
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