Service Advisor/Service Writer
Midas • Frankfort, IN9d
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Service Advisor/Service Writer
Midas•Frankfort, IN
About The Position
Midas is seeking a customer-focused Service Advisor/Service Writer to support sales, customer experience, and shop operations. The role includes the opportunity to grow into store leadership and potentially run a store. The advisor may be asked to support multiple locations as business needs require. The position offers hourly pay plus performance bonuses, bi-weekly pay, a five-day work week, paid training and professional development, and a stated annual compensation range of $45,000 to $50,000. Midas describes itself as a major provider of automotive services, including tires, brakes, and oil services, with opportunities to develop expertise and build relationships in the communities it serves.
Requirements
- Strong sales and customer service skills.
- Ability to communicate confidently with customers.
- Organized, detail-oriented, and process-driven.
- Leadership mindset and desire to grow.
- Flexible and willing to support multiple locations.
Nice To Haves
- Automotive service writing experience preferred.
- Automotive knowledge and repair experience are a plus.
Responsibilities
- Greet customers and build trust.
- Answer phones and schedule appointments.
- Perform vehicle walkarounds and review inspection results.
- Build estimates and present recommendations.
- Follow up on declined work and customer concerns.
- Help drive sales and customer retention.
- Support daily shop operations.
- Assist multiple locations as business needs require.
- Help ensure processes are followed and goals are achieved.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Paid holidays
- Paid training
- Professional development
- 401(k)
- 401(k) matching
- Employee discounts
- Performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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