Report Writer
About The Position
The Report Writer will work in the Litigation Support Division’s Practice Management group, which oversees the agency’s matter management system, Litify ELM (LegalStratus) on the Salesforce platform, its associated reporting, and the agency’s iManage/Filesite document management system. The primary responsibilities are designing and developing reports and interfaces to and from the matter management system, including validation and testing. The role also supports data quality and system operations through report quality assurance and distribution, documentation, data-entry corrections, and collaboration with IT database administration staff and consultants. For system interfaces, the Report Writer tests scripts and interfaces, vets data in lower environments before imports, and prepares interface specifications. As part of the Practice Management Team, the role identifies system issues and enhancements, helps develop and execute test plans, and assists with special projects as needed.
Requirements
- Must be a permanent employee in the title and reachable on the Computer Associate (Software) Civil Service List (List #1133) to apply.
- One of the following qualification pathways is required: a bachelor’s degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field, and one year of satisfactory full-time computer software experience in a listed area; or a four-year high school diploma or equivalent and five years of such experience; or equivalent education and/or experience under the stated substitution rules.
- All candidates must have at least a four-year high school diploma or equivalent and at least one year of satisfactory full-time computer software experience.
- Qualifying computer software experience includes computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, or web development and design.
Responsibilities
- Design, develop, and maintain reports, including programming or coding, validation, and testing using front-end queries, CRM Analytics, Crystal Reports, SQL, and SOQL.
- Conduct quality assurance on reports, identify and resolve issues, and distribute reports to end users.
- Draft and update report, system, and operations specifications, diagrams, logic flowcharts, and documentation in technical and non-technical terms.
- Identify data-entry issues and help develop processes to clean up and correct them to support data accuracy and reliability.
- Perform data entry in the matter management system using the front-end application as needed.
- Work with IT DBA staff and consultants to create and test configuration changes and database scripts.
- Test database scripts and matter-management application interfaces, coordinating with other agencies or entities and working with consultants and/or IT DBA staff to create or update interface code or packages.
- Vet data in lower environments using front-end queries, SOQL, and SQL before approving imports into the matter management system through interfaces.
- Draft and update interface specifications in technical and non-technical terms.
- Identify issues, defects, and potential enhancements in the matter management system.
- Collaborate on test plans and test them in lower environments before fixes or upgrades are applied.
- Assist with special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
