Technical Writer Splst

The NORDAM Group LLC•Tulsa, OK

About The Position

Applies extensive knowledge of principles, theories, concepts, industry practices, and standards to develop, author, and edit technical publications and documents for Company products or processes. Works on problems of moderate scope and complexity, using judgment and ingenuity within established standards and procedures. Performs work under very general supervision, with work reviewed for accuracy and adequacy. Defines task requirements and specifications; researches and prepares moderately complex technical manuals and publications; and ensures publications meet or exceed customer and Company specifications for technical content and accuracy. Creates procedures and content for technical manuals, instruction books, catalogs, and related publications in print or electronic media. Observes production, developmental, and experimental activities; validates procedures on hardware with assistance from production personnel and mock-ups; and gathers information from personnel, journals, reports, catalogs, drawings, and other technical data. Studies CAD models, sketches, drawings, parts lists, specifications, mock-ups, and product samples to document technology, operating procedures, and production sequences. Organizes and writes material to established standards for order, clarity, conciseness, style, and terminology. Leads selection of illustrative materials, prepares or arranges for indexes, lays out material for publication, reviews published materials and recommends revisions, and maintains work and revision records. May perform other duties, including assignments in other job classifications or departments. The role requires a minimum four-year bachelor's degree in a related discipline, or an applicable combination of experience and training. The stated experience requirement is 7–10 or more years of related experience and/or training, including experience applying ATA iSpec 2200 and authoring service bulletins, service letters, and specified aircraft manuals. The position works under very general and/or limited supervision, with some guidance on expected results and complex problem resolution, and latitude to determine activities within moderate to wide parameters.

Requirements

Minimum four-year bachelor's degree in a related discipline; an applicable combination of experience and training may substitute for the education requirement.
7–10 or more years of related experience and/or training.
Experience applying Air Transport Association (ATA) iSpec 2200.
Experience authoring service bulletins, service letters, and AMM, AIPC, SRM, OHM, PBM, and CMM manual types.
Communicate effectively through electronic media and in written and verbal forms.
Make telephone and direct personal contact with internal and external personnel and make formal presentations to small or large groups.
Competent in standard software applications such as Microsoft Word and Excel.
Fully competent in preparing SGML and XML structured documents using FrameMaker+SGML v12.0 or higher.
Ability and willingness to assist and transfer technical knowledge to less experienced stakeholders.
Able to work more than eight hours per day and five days per week if required.
For work at NORDAM Repair Division, able to ascend and descend stairs.

Nice To Haves

Experience authoring ATA chapters 5, 24, 25, 26, 29, 30, 36, 51, 54, 71, 73, 78, 79, and 80.
Experience with ASD S1000D and ASD-STE100 Simplified Technical English.
Experience working with aircraft systems and structures.
Experience in an A&P Mechanic or Engineer role involving metal/composite repair development.
Experience in Quality Management Systems, including processes.
Experience with metal/composite repair development.

Responsibilities

Define task requirements and specifications for technical publications.
Research and prepare complete, moderately complex technical manuals and publications.
Ensure completed publications meet or exceed customer and Company requirements for technical content and accuracy.
Write procedures and other material for technical manuals, instruction books, catalogs, and related publications in print or electronic media.
Observe production, developmental, and experimental activities to determine operating procedures and details.
Validate written procedures on hardware with assistance from production personnel and mock-ups.
Interview production and engineering personnel and review journals, reports, catalogs, drawings, and other material to understand product technologies, production methods, and equipment operation, maintenance, and service.
Study CAD models, sketches, drawings, parts lists, specifications, mock-ups, and product samples to document technology, procedures, and production sequences.
Organize and write material according to standards for order, clarity, conciseness, style, and terminology.
Lead selection of photographs, drawings, sketches, diagrams, and charts to illustrate publications.
Prepare or arrange for preparation of indexes and lay out material for publication.
Review published materials and recommend revisions or changes in scope, format, and content.
Maintain records and files of work and revisions.
Perform other duties as required, including assignments in other job classifications or departments.