Technical Writer

By Light Professional IT Services LLC•Orlando, FL

About The Position

The Technical Writer provides program and proposal support by accurately documenting data, graphs, procedures, presentations, and related materials. The role requires a foundation in technical documentation and manuals, comfort working with software engineers, development teams, customers, and users, and the ability to design and lay out graphical product overviews and marketing materials. The Technical Writer develops and maintains program documentation for CESI and government training facilities, performs configuration management of assigned documents, and maintains program materials in Confluence. The position also develops presentations for high-level customers and supports documentation reviews and deadlines in a fast-paced engineering environment.

Requirements

  • Bachelor’s degree in English or Journalism, Technical Communications, or Professional Writing.
  • At least 3 years of experience as a Technical Writer in the Department of Defense industry.
  • Excellent written and oral communication, grammar, self-editing, and interpersonal skills.
  • Advanced experience with Microsoft Office products, Adobe Acrobat, Visio, and other graphics applications.
  • Ability to produce Visio graphics and illustrations, including timing diagrams, block diagrams, and flow charts.
  • Ability to communicate with end users to determine documentation and software needs.
  • Organized, efficient, and accurate work habits.
  • Ability to collect, organize, and clarify technical information in a clear, logical, and concise manner.
  • Ability to use technical engineering specifications and hands-on experience with custom applications to develop user documentation.
  • Ability to use source control or configuration management tools such as Git.
  • Ability to work in a fast-paced engineering environment, meet deadlines, and work independently as well as part of a team.
  • Ability to conduct documentation peer reviews and solicit and incorporate feedback.
  • Ability and drive to complete assignments on schedule.
  • Ability to write clearly and concisely in proper English and in a format understandable to users and maintainers.

Nice To Haves

  • Ability to obtain a SECRET to TOP SECRET security clearance; specific security clearance requirements will be specified in the Government’s Task Order.

Responsibilities

  • Develop initial outlines for assigned technical documents.
  • Review and format Contract Data Requirement Lists (CDRLs).
  • Develop and maintain program documentation for CESI and government training facilities, including User’s Guides, Training System Support Documents (TSSDs), Operation and Maintenance (O&M) Manuals, and Trainer Facility Reports (TFRs).
  • Perform configuration management of assigned documents using available tools.
  • Develop and maintain PowerPoint or equivalent presentations for high-level customers.
  • Maintain and organize program materials in Confluence.
  • Complete other related duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • Wellness program
  • 401(k) matching
  • Short-term and long-term disability
  • Employee Assistance Program
  • Life insurance
  • Education and training
  • Generous leave policy, including 11 federal holidays, PTO, military leave, bereavement leave, and jury duty
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