Technical Writer Resume Example

by
Dave Fano
Reviewed by
Harriet Clayton
Last Updated
June 12, 2025

Technical Writer Resume Example:

Connor Davis
(233) 348-3665
linkedin.com/in/connor-davis
@connor.davis
connor-davis.com/my-work
Technical Writer
Technical Writer with 12 years of experience translating complex technical concepts into clear, user-centered documentation. Specializes in API documentation, knowledge base architecture, and cross-functional collaboration with engineering teams. Reduced support tickets by 27% after implementing a comprehensive documentation overhaul. Thrives in autonomous roles where clarity and technical accuracy are equally valued.
WORK EXPERIENCE
Technical Writer
09/2023 – Present
Beacon Brands
  • Architected a comprehensive API documentation system using OpenAPI and Markdown, reducing developer onboarding time by 47% and decreasing support tickets by 32% within the first quarter of implementation
  • Spearheaded the migration of 200+ technical guides to a new documentation platform, implementing automated testing that identified and resolved 85+ broken references and outdated procedures
  • Led a cross-functional documentation initiative for the company's AI product suite, collaborating with engineering, product, and UX teams to create user-centered content that drove a 28% increase in feature adoption
Technical Content Writer
04/2021 – 08/2023
Synapse Technologies
  • Transformed complex technical specifications into accessible user documentation for cloud infrastructure products, resulting in a 41% decrease in customer-reported confusion and a 23% reduction in support escalations
  • Established a content localization workflow using GitHub Actions and machine translation APIs, enabling simultaneous release of documentation in 5 languages while cutting translation costs by $45,000 annually
  • Designed and implemented an interactive troubleshooting guide using decision trees and embedded videos that resolved 62% of common user issues without requiring support contact
Technical Documentation Specialist
07/2019 – 03/2021
Catalyst Ventures
  • Crafted step-by-step tutorials and reference materials for internal software tools, improving team productivity and reducing training time by 35% over six months
  • Collaborated with QA engineers to document test cases and procedures, creating a standardized template that was adopted across three development teams
  • Revitalized outdated knowledge base articles by incorporating user feedback and search analytics, which boosted self-service resolution rates by 18% and earned recognition from the customer success director
SKILLS & COMPETENCIES
  • Regulatory Documentation Strategy
  • HIPAA Compliance Documentation
  • API Documentation Architecture
  • Content Governance Framework Development
  • Clinical Trial Documentation Management
  • User Experience Research Integration
  • Risk Assessment Documentation
  • MindTouch
  • Confluence
  • GitBook
  • Veeva Vault
  • AI-Assisted Content Generation
  • Zero Trust Security Documentation
COURSES / CERTIFICATIONS
Technical Writing Certificate
10/2022
Society for Technical Communication (STC)
Education
Bachelor of Science
2016 - 2020
California Polytechnic State University
San Luis Obispo, CA
  • English
  • Technical Writing

What makes this Technical Writer resume great

Clear impact stands out here. This Technical Writer shows how their work cuts support tickets and speeds onboarding, backed by solid metrics. They highlight strong skills in API documentation and localization while making complex information easier to understand. Concrete results paired with specific tools reveal true ownership and meaningful contributions. Well done.

Technical Writer Resume Template

Contact Information
[Full Name]
[email protected] • (XXX) XXX-XXXX • linkedin.com/in/your-name • City, State
Resume Summary
Technical Writer with [X] years of experience creating [types of documentation] for [industry/field]. Proficient in [authoring tools] and [content management systems], with expertise in [technical writing methodologies]. Streamlined documentation processes at [Previous Company], reducing production time by [percentage] while improving user comprehension by [percentage]. Seeking to leverage strong communication skills and technical acumen to enhance product documentation and user experience at [Target Company].
Work Experience
Most Recent Position
Job Title • Start Date • End Date
Company Name
  • Led development of [comprehensive documentation project, e.g., API reference guide] using [tools, e.g., MadCap Flare, Swagger], resulting in [quantifiable outcome, e.g., 40% reduction in support tickets] and improving developer onboarding time by [percentage]
  • Implemented [specific documentation strategy, e.g., topic-based authoring] across [number] product lines, streamlining content creation process and reducing documentation update time by [percentage]
Previous Position
Job Title • Start Date • End Date
Company Name
  • Redesigned [specific documentation type, e.g., troubleshooting guides] using [methodology, e.g., minimalism principles], resulting in [quantifiable outcome, e.g., 30% decrease in average time-to-resolution] for customer support issues
  • Managed documentation localization process for [number] languages, coordinating with [stakeholders, e.g., translators, regional teams] to ensure [percentage] accuracy and cultural relevance, expanding product reach to [number] new markets
Resume Skills
  • Technical Writing & Documentation
  • [Preferred Authoring Tool, e.g., MadCap Flare, Adobe FrameMaker]
  • Content Development & Management
  • [Version Control System, e.g., Git, SVN]
  • Research & Information Gathering
  • Editing & Proofreading
  • [Industry-Specific Knowledge, e.g., Software, Healthcare]
  • Audience Analysis & User-Centric Writing
  • [Content Management System, e.g., WordPress, Drupal]
  • Collaboration & Cross-Functional Communication
  • [Specialized Writing Style, e.g., API Documentation, UX Writing]
  • Project Management & Deadline Adherence
  • Certifications
    Official Certification Name
    Certification Provider • Start Date • End Date
    Official Certification Name
    Certification Provider • Start Date • End Date
    Education
    Official Degree Name
    University Name
    City, State • Start Date • End Date
    • Major: [Major Name]
    • Minor: [Minor Name]

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    Resume writing tips for Technical Writers

    In 2025, Technical Writers do more than draft documents. You translate complex concepts into clear value that supports product goals and user success. Your resume must show how you contribute beyond writing by emphasizing impact, collaboration, and results. Use these tips to position yourself strategically.
    • Match your resume title exactly to the job you want. Avoid creative or vague labels and use straightforward, industry-standard titles to ensure recruiters immediately see your fit. If you include a headline, highlight your specialty clearly and concisely.
    • Lead your professional summary with your years of experience and specific documentation expertise. Quantify your contributions and align your value proposition directly with the job requirements to grab attention and encourage further reading.
    • Use bullet points that emphasize outcomes, not just tasks. Start with strong action verbs and show how your documentation improved processes, reduced support issues, or increased user adoption to demonstrate your real business impact.
    • Showcase skills that connect technical understanding with measurable results. Highlight your ability to collaborate with engineers and translate complex information into user-friendly content that drives product success and reduces support costs.

    Common Responsibilities Listed on Technical Writer Resumes:

    • Develop comprehensive documentation using advanced content management systems and tools.
    • Collaborate with cross-functional teams to gather and analyze technical information.
    • Create user-friendly guides and manuals for complex software and hardware products.
    • Utilize AI-driven tools to automate content creation and update processes.
    • Conduct usability testing to ensure documentation meets user needs and expectations.

    Technical Writer resume headline examples:

    Technical Writer job titles are all over the place, which makes your resume title even more important. You need one that matches exactly what you're targeting. Most Technical Writer job descriptions use a clear, specific title. Don't get creative here - stick with straightforward language. Headlines are optional but should highlight your specialty if used.

    Strong Headlines

    Award-Winning Technical Writer Specializing in API Documentation and UX

    Weak Headlines

    Experienced Technical Writer Seeking New Opportunities

    Strong Headlines

    Certified Technical Writer with 10+ Years in SaaS and Cybersecurity

    Weak Headlines

    Detail-Oriented Professional with Strong Writing Skills

    Strong Headlines

    Technical Writer and Content Strategist: Bridging Complex Tech and Users

    Weak Headlines

    Technical Writer with Knowledge of Various Software Platforms
    🌟 Expert Tip

    Resume Summaries for Technical Writers

    Technical Writer roles have become more performance-driven and results-focused than ever. Your resume summary serves as your strategic positioning statement, immediately showcasing your value proposition to hiring managers who scan dozens of applications daily. This critical section determines whether recruiters continue reading or move to the next candidate. Most job descriptions require that a technical writer has a certain amount of experience. That means this isn't a detail to bury. You need to make it stand out in your summary. Lead with your years of experience, highlight specific documentation types you've mastered, and quantify your impact with metrics. Skip objective statements unless you lack relevant experience. Align your summary directly with the job requirements.

    Strong Summaries

    • Results-driven Technical Writer with 7+ years of experience in SaaS documentation. Reduced user support tickets by 35% through improved API documentation. Expert in DITA XML, Markdown, and Agile methodologies. Specializes in creating intuitive, user-centric content for complex software products.

    Weak Summaries

    • Experienced Technical Writer with a background in creating user manuals and online help systems. Familiar with various documentation tools and able to work in a team environment. Good communication skills and attention to detail.

    Strong Summaries

    • Innovative Technical Writer with a track record of streamlining documentation processes. Implemented an AI-assisted content creation system, increasing team productivity by 40%. Proficient in natural language processing and machine learning integration. Passionate about leveraging emerging technologies to enhance technical communication.

    Weak Summaries

    • Technical Writer seeking new opportunities to apply my skills in a challenging role. Proficient in Microsoft Office suite and basic HTML. Able to explain complex concepts in simple terms and meet deadlines consistently.

    Strong Summaries

    • Versatile Technical Writer with expertise in both hardware and software documentation. Led a cross-functional team to develop an award-winning user manual for a cutting-edge IoT device. Skilled in 3D modeling software and augmented reality integration for interactive documentation. Committed to bridging the gap between technical complexity and user understanding.

    Weak Summaries

    • Dedicated Technical Writer with a passion for clear communication. Experience in writing software documentation and collaborating with development teams. Strong organizational skills and ability to multitask effectively.

    Resume Bullet Examples for Technical Writers

    Strong Bullets

    • Streamlined documentation process, reducing production time by 30% while improving accuracy by implementing XML-based authoring system

    Weak Bullets

    • Wrote user manuals and technical guides for software products

    Strong Bullets

    • Led cross-functional team to develop comprehensive API documentation, resulting in 25% decrease in support tickets and 95% positive user feedback

    Weak Bullets

    • Collaborated with development team to create documentation for new features

    Strong Bullets

    • Authored technical white papers on emerging technologies, generating 50,000+ downloads and positioning company as industry thought leader

    Weak Bullets

    • Maintained and updated existing documentation as needed

    Bullet Point Assistant

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    The Result

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    🌟 Expert tip

    Essential skills for Technical Writers

    As a Technical Writer, you transform complex information into clear, user-friendly documentation that drives product adoption and reduces support tickets. Your ability to collaborate with engineers, understand technical concepts, and create comprehensive guides directly impacts user experience and business success. How effectively are you communicating your documentation's measurable impact to stakeholders? Showcase specific metrics that demonstrate your content's value to the organization.

    Hard Skills

    Soft Skills

    Resume Action Verbs for Technical Writers:

    Tailor Your Technical Writer Resume to a Job Description:

    Highlight Relevant Writing Tools and Software

    Carefully examine the job description for specific writing tools, content management systems, or software mentioned. Ensure your resume prominently features your proficiency with these tools in your summary and work experience sections. If you have experience with comparable tools, emphasize your ability to quickly adapt while being clear about your current expertise.

    Showcase Industry-Specific Writing Experience

    Identify any industry-specific knowledge or experience required in the job posting. Tailor your resume to highlight your familiarity with the industry, including any relevant documentation types or regulatory standards. Demonstrate your ability to convey complex information clearly and accurately within that sector.

    Emphasize Collaboration and Communication Skills

    Review the job description for mentions of cross-functional teamwork or communication requirements. Adjust your resume to showcase examples of successful collaboration with engineers, product managers, or other stakeholders. Highlight your ability to gather information and translate technical jargon into user-friendly content, underscoring your role in facilitating effective communication.

    ChatGPT Resume Prompts for Technical Writers

    Technical writing now spans complex tools, cross-team collaboration, and evolving content strategies, making it tough to decide what to showcase. Learning how to use chatgpt for resume alongside AI tools like Teal helps filter your broad experience into clear, targeted highlights. Focus your story with AI. Let’s get started with prompts.

    Technical Writer Prompts for Resume Summaries

    1. Create a concise resume summary for me that highlights my experience writing user manuals, API documentation, and collaborating with engineering teams to improve content clarity.
    2. Write a professional summary emphasizing my skills in managing documentation projects, using tools like MadCap Flare and Confluence, and delivering content that reduces customer support tickets by [X] percent.
    3. Generate a resume summary showcasing my ability to translate complex technical concepts into easy-to-understand guides for diverse audiences in fast-paced software environments.

    Technical Writer Prompts for Resume Bullets

    1. Write achievement-focused resume bullets describing how I improved documentation workflows, resulting in a [X]% increase in team efficiency and faster product releases.
    2. Craft measurable bullet points that highlight my role in creating API documentation that decreased developer onboarding time by [X] weeks using tools like Swagger and Postman.
    3. Generate resume bullets showing how I collaborated with product managers and engineers to launch a knowledge base that reduced customer support tickets by [X]% within [Y] months.

    Technical Writer Prompts for Resume Skills

    1. List key technical writing skills for my resume, including software tools, content management systems, and communication abilities relevant to SaaS companies.
    2. Create a structured skills section emphasizing my expertise in documentation standards, version control, and cross-functional teamwork in agile environments.
    3. Generate a skills list highlighting my proficiency with XML, Markdown, and graphic design tools that enhance technical content presentation and user engagement.

    Resume FAQs for Technical Writers:

    How long should I make my Technical Writer resume?

    A Technical Writer resume should ideally be one to two pages long. This length allows you to present your skills, experience, and accomplishments without overwhelming the reader. Focus on relevant projects and achievements that demonstrate your ability to convey complex information clearly. Use bullet points for clarity and prioritize recent and impactful experiences. Tailor your resume to each job application by highlighting specific skills and tools mentioned in the job description.

    What is the best way to format my Technical Writer resume?

    A hybrid resume format is ideal for Technical Writers, combining chronological and functional elements. This format highlights both your work history and key skills, essential for showcasing your ability to produce clear, concise documentation. Include sections like Summary, Skills, Experience, and Education. Use consistent headings and bullet points for readability. Ensure your resume reflects your proficiency with industry-standard tools and technologies, such as content management systems and documentation software.

    What certifications should I include on my Technical Writer resume?

    Relevant certifications for Technical Writers include Certified Professional Technical Communicator (CPTC), Microsoft Certified: Azure Fundamentals, and Adobe Certified Expert (ACE). These certifications demonstrate your expertise in technical communication, cloud technologies, and software tools, respectively. List certifications in a dedicated section, including the issuing organization and date obtained. Highlighting these credentials can set you apart by showcasing your commitment to professional development and staying current with industry standards.

    What are the most common mistakes to avoid on a Technical Writer resume?

    Common mistakes on Technical Writer resumes include overloading with jargon, neglecting to quantify achievements, and using a generic template. Avoid jargon by focusing on clear, concise language that showcases your communication skills. Quantify achievements with metrics to demonstrate impact, such as reducing documentation errors by a percentage. Customize your resume for each application, emphasizing relevant skills and experiences. Overall, ensure your resume is error-free and visually appealing to reflect your attention to detail.

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