Veterinary Receptionist Jobs

About The Position

Requirements

• Friendly, compassionate, and professional, with a passion for helping people and animals.
• Strong communication, customer service, and organizational skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Comfortable using computers and learning new systems.
• Dependable team player with a positive attitude and desire to learn and grow.

Nice To Haves

• Previous veterinary receptionist or veterinary experience is preferred; one year is a plus.

Responsibilities

• Greet clients and patients and provide friendly, professional customer service.
• Maintain a clean, organized, and welcoming reception area.
• Answer phone calls and emails, respond to questions, and direct inquiries appropriately.
• Schedule veterinary appointments and help manage daily hospital flow.
• Check clients in and out, process payments, and assist with front desk administrative tasks.
• Communicate client concerns to the veterinary team and provide compassionate support during difficult situations.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Life and supplemental insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Employee Assistance Program
• Paid vacation and sick time for all employees
• Paid bereavement program
• Paid parental leave program
• Competitive compensation
• Continuing education allowance for licensed, registered, or certified roles
• Tuition reimbursement for an AVMA-accredited veterinary technology program
• Career development opportunities
• Referral bonus program for most positions
• Potential additional benefits, such as personal pet discounts, holiday pay, uniform allowance, and bonuses