Part-time Veterinary Receptionist

Alliance Animal Health•Ruston, LA

About The Position

Cypress Creek Animal Hospital is hiring a part-time Veterinary Receptionist to help create a welcoming experience for clients and their pets and keep the veterinary hospital running smoothly. The position provides front-desk customer service and administrative support in a veterinary environment. The role involves exposure to animal-related odors, noises, waste, and potential bites, scratches, and contagious diseases. The hospital offers virtual and hands-on training and continued development opportunities.

Requirements

  • Friendly, compassionate, and professional, with a passion for helping people and animals.
  • Strong communication, customer service, and organizational skills.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Comfortable using computers and learning new systems.
  • Dependable team player with a positive attitude and desire to learn and grow.

Nice To Haves

  • Previous veterinary receptionist or veterinary experience preferred; one year is a plus.

Responsibilities

  • Greet clients and patients, providing friendly and professional customer service.
  • Maintain a clean, organized, and welcoming reception area.
  • Answer phone calls and emails, respond to questions, and direct inquiries appropriately.
  • Schedule veterinary appointments and help manage daily hospital flow.
  • Check clients in and out, process payments, and assist with front desk administrative tasks.
  • Communicate client concerns to the veterinary team and provide compassionate support during difficult situations.

Benefits

  • Comprehensive benefits, including health, dental, and vision coverage; liability insurance; 401(k) and 401(k) matching; life and supplemental insurance; HSA; and FSA.
  • Employee Assistance Program.
  • Paid vacation and sick time for all employees.
  • Paid bereavement program.
  • Paid parental leave program.
  • Competitive compensation.
  • Continuing education allowance for licensed, registered, or certified roles.
  • Tuition reimbursement for any AVMA-accredited veterinary technology program.
  • Career development opportunities.
  • Referral bonus program for most positions.
  • Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
  • Virtual and hands-on training and continued development opportunities.
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