Part-Time Veterinary Receptionist

American Veterinary Group•St. Johns, FL

3d•Onsite

About The Position

Our hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front-of-house duties. Tasks vary by day and may include answering phone calls, scheduling appointments, greeting clients, maintaining required hospital paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are key to success in this role. The position requires regular on-site presence to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. Requests for reasonable accommodation will be considered in accordance with the ADA and applicable laws.

Requirements

Prior customer service experience.
Clear communication and organizational skills.
Professionalism and dependability.
Positive communication skills and ability to multitask in a hands-on environment.
Compassion and care for people and pets.
Ability to work individually and as part of a team.
Self-starter who can complete daily tasks without constant direction.
Must be able to lift 40 lbs.
Willingness to work flexible hours, including weekends.
Regular on-site presence is required as an essential function of the role.

Responsibilities

Answer phone calls.
Schedule appointments.
Greet clients.
Maintain hospital-required paperwork.
Review invoices or discharge instructions.
Support patient care and time-sensitive hospital needs through regular in-person attendance.
Collaborate with clinical teams and help maintain the safety and well-being of patients, clients, and staff.