Part-time Veterinary Receptionist

Cypress Creek Animal Hospital•Ruston, LA

About The Position

Cypress Creek Animal Hospital is hiring a part-time Veterinary Receptionist to welcome clients and their pets and help the veterinary hospital run smoothly. The role provides friendly, professional customer service, supports reception and administrative operations, and communicates client concerns to the veterinary team. The work takes place in a veterinary environment with animal-related odors, noises, waste, and potential exposure to bites, scratches, and contagious diseases. The hospital offers virtual and hands-on training and continued development opportunities to support employees’ skills and career growth. Cypress Creek Animal Hospital describes its workplace as positive, respectful, and family-like, with a team committed to compassion, education, and high-quality care.

Requirements

  • Friendly, compassionate, and professional, with a passion for helping people and animals.
  • Strong communication, customer service, and organizational skills.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Comfortable using computers and learning new systems.
  • Dependable team player with a positive attitude and desire to learn and grow.

Nice To Haves

  • Previous veterinary receptionist or veterinary experience is preferred; one year is a plus.

Responsibilities

  • Greet clients and patients and provide friendly, professional customer service.
  • Maintain a clean, organized, and welcoming reception area.
  • Answer phone calls and emails, respond to questions, and direct inquiries appropriately.
  • Schedule veterinary appointments and help manage daily hospital flow.
  • Check clients in and out, process payments, and assist with front desk administrative tasks.
  • Communicate client concerns to the veterinary team and provide compassionate support during difficult situations.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Life and supplemental insurance
  • Health savings account (HSA)
  • Flexible spending account (FSA)
  • Employee Assistance Program
  • Paid vacation and sick time for all employees
  • Paid bereavement program
  • Paid parental leave program
  • Competitive compensation
  • Continuing education allowance for licensed, registered, or certified roles
  • Tuition reimbursement for an AVMA-accredited veterinary technology program
  • Career development opportunities
  • Referral bonus program for most positions
  • Potential additional benefits, such as personal pet discounts, holiday pay, uniform allowance, and bonuses
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