Veterinary Receptionist

Valhalla Animal Hospital • Valhalla, NY

2d

About The Position

Valhalla Animal Hospital is hiring a full-time Veterinary Receptionist. The receptionist supports a welcoming and organized hospital experience by greeting clients and patients, answering questions, directing inquiries, scheduling appointments, and processing check-ins, checkouts, and payments. The role also involves offering compassionate, discreet emotional support to clients during difficult situations and being comfortable with a range of medical outcomes.

The position requires weekend availability. Employees can access virtual and hands-on interactive training, continuing development, and career development opportunities. The role may involve unpleasant odors and noises and exposure to animal bites, scratches, waste, and potentially contagious diseases.

Requirements

• Compassionate, calm, and able to work as a team player.
• Able to multitask and communicate strongly.
• Highly organized and possess computer skills.
• Self-starter with a desire to continue advancing knowledge and skills.
• Weekend availability is required.

Nice To Haves

• At least one year of veterinary experience is preferred.

Responsibilities

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients.
• Answer questions and triage client concerns.
• Answer calls and emails and direct them to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check clients in and out and process payments.
• Provide friendly, compassionate, and discreet emotional support to clients during times of need.

Benefits

• Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
• 401(k) and 401(k) matching program.
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Continuing education allowance for licensed, registered, or certified roles.
• Tuition reimbursement for an AVMA-accredited veterinary technology program.
• Career development opportunities.
• Referral bonus program for most positions.
• Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed