About The Position

Pine Forest Animal Clinic is hiring an experienced Veterinary Receptionist to join its team of compassionate professionals. The role is full-time, with a four-day work week. Compensation is negotiable and based on experience. The clinic describes itself as an established, well-managed practice that prioritizes work-life balance, personal well-being, teamwork, and opportunities for professional growth. The receptionist supports outstanding patient care and client service by welcoming clients and pets, managing communications and appointments, handling check-ins, checkouts, and payments, and maintaining accurate records. The position requires veterinary receptionist experience, strong communication and organizational skills, a supportive team-oriented attitude, and the ability to stand or sit for extended periods. Benefits include competitive pay, 401(k) matching and a Roth retirement savings plan, tuition support, referral bonuses, health and supplemental insurance options, paid parental leave subject to eligibility, paid time off, employee pet discounts, professional development and continuing education support, uniform allowance, quarterly team bonuses, six paid holidays, an Employee Assistance Program, and an employee discount program. Some benefits are limited to full-time employees or have additional eligibility conditions.

Requirements

  • Experience as a veterinary receptionist is required.
  • Passion for outstanding patient care and exceptional client service.
  • Strong communication and organizational skills.
  • Confidence in taking ownership of tasks and delivering positive outcomes.
  • Positive, supportive attitude and ability to work as part of a team.
  • Desire to keep learning and growing.
  • Ability to stand or sit for extended periods.

Responsibilities

  • Greet clients and their pets warmly and professionally.
  • Answer phones and respond to client questions.
  • Schedule appointments and check clients in and out.
  • Process payments accurately.
  • Maintain accurate client and patient records.
  • Take ownership of assigned tasks and responsibilities to deliver positive outcomes.
  • Support the team in providing outstanding patient care and exceptional client service.

Benefits

  • Competitive pay with compensation based on skill set and future performance
  • 401(k) matching
  • Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program
  • Referral bonus program
  • Medical, dental, and vision insurance (full-time only)
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child, subject to eligibility and state paid-family-leave conditions
  • Sick time and paid time off
  • Free or discounted lab work for employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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