Veterinary Receptionist - Pensacola, FL

Pine Forest Animal Clinic•Pensacola, FL

About The Position

Pine Forest Animal Clinic is hiring an experienced Veterinary Receptionist to join its compassionate, well-managed team. The role supports high-quality veterinary care and exceptional client service in a workplace that emphasizes teamwork, mutual respect, personal well-being, and opportunities for professional growth. The position is full-time, with a four-day work week. Compensation is negotiable and based on experience.

Requirements

  • Experience as a veterinary receptionist.
  • Passion for outstanding patient care and exceptional client service.
  • Strong communication and organizational skills.
  • Confidence in taking ownership of tasks and delivering positive outcomes.
  • Positive, supportive attitude and ability to work as part of a team.
  • Desire to keep learning and growing.
  • Ability to stand or sit for extended periods.

Responsibilities

  • Greet clients and their pets warmly and professionally.
  • Answer phones and respond to client questions.
  • Schedule appointments and check clients in and out.
  • Process payments accurately.
  • Maintain accurate client and patient records.
  • Own assigned tasks and responsibilities to deliver positive outcomes.
  • Support the team in providing outstanding patient care and exceptional client service.

Benefits

  • Competitive, flexible compensation based on skill set and future performance.
  • 401(k) matching and Roth Retirement Savings Plan.
  • Flexible Spending Account for full-time employees.
  • 529 Savings Plan.
  • Tuition Support Program.
  • Referral bonus program.
  • Medical, dental, and vision insurance for full-time employees.
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members.
  • Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
  • Sick time and paid time off.
  • Free or discounted lab work for employee pets.
  • Discounts on pet services and products, plus a pet food discount program.
  • Quarterly Team Rewards Bonus Program.
  • Professional development opportunities and continuing education allowance.
  • Uniform allowance.
  • Six paid holidays for full-time employees.
  • Employee Assistance Program.
  • Employee discount program.
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