Veterinary Receptionist

New Smyrna Beach Animal Medical Center • New Smyrna Beach, FL

2d

About The Position

New Smyrna Beach Animal Medical Center is a growing small-animal general practice in New Smyrna Beach, Florida. The Veterinary Receptionist welcomes clients and patients, supports efficient hospital operations, and provides compassionate, discreet emotional support to clients during difficult situations. The role requires comfort with a range of medical outcomes and the ability to work around unpleasant odors and noises, with possible exposure to bites, scratches, animal waste, and potentially contagious diseases. The hospital offers virtual and hands-on interactive training and continuing development, with opportunities to build skills and pursue career growth.

Requirements

• Weekend availability is mandatory.
• Be compassionate, calm, a team player, a multitasker, and a strong communicator.
• Be highly organized and possess computer skills.
• Be a self-starter with a desire to continue advancing knowledge and skills.
• Be able to withstand unpleasant odors and noises.
• Be able to work with possible exposure to bites, scratches, animal waste, and potentially contagious diseases.

Nice To Haves

• At least one year of veterinary experience is preferred.

Responsibilities

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients.
• Answer questions and triage client concerns.
• Answer calls and emails, directing them to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check clients in and out and process payments.
• Offer clients friendly emotional support in a compassionate and discreet manner during times of need.

Benefits

• Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
• 401(k) and 401(k) matching program.
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Competitive compensation.
• Continuing education allowance for licensed, registered, or certified roles.
• Tuition reimbursement program for an AVMA-accredited veterinary technology program.
• Career development opportunities.
• Referral bonus program for most positions.
• Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed