Travel Manager Jobs

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Travel Center General Manager

Pilot Company•Albuquerque, NM

About The Position

Pilot Flying J is seeking an experienced Retail General Manager to oversee high-volume travel center and retail facilities. The role is responsible for creating and executing travel center and restaurant business plans to meet established standards and sales, profit, and customer satisfaction objectives. The General Manager builds, coaches, manages, and develops teams through staffing, interviewing, hiring, and training, while maintaining customer service standards and effective vendor relationships. The position requires a flexible schedule that may include nights, days, weekends, and holidays.

Requirements

  • Minimum 2–3 years of management experience in retail, restaurant, grocery, or another service industry, with responsibility for financial results.
  • Previous management proficiency in high-volume retail with P&L accountability.
  • Ability to create and maintain a customer-focused culture.
  • Integrity and accountability at the managerial level.
  • Excellent team leadership skills.
  • Ability to work a flexible schedule of nights, days, weekends, and holidays.

Responsibilities

  • Generate and execute travel center and restaurant business plans to achieve established standards, sales, and profit objectives and customer satisfaction.
  • Ensure customer expectations are met and help create and maintain a customer-focused culture.
  • Conduct meetings with subordinate employees.
  • Maintain effective vendor relationships.
  • Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
  • Drive sales.
  • Manage team members.
  • Track inventory.
  • Provide customer service.
  • Perform profit-and-loss (P&L) analysis.

Benefits

  • Fuel discount
  • Nation-wide medical plan
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay

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