General Manager - Restaurant

Love's Travel Stops & Country Stores•New Iberia, LA

19d

About The Position

Restaurant General Managers help ensure the smooth and efficient operation of Love’s high-volume, multifaceted restaurants and fresh kitchens. They lead staff in providing exceptional customer service, manage operational processes, and execute strategies to improve sales and customer satisfaction. The role assists the facility’s General Manager with daily operations, team development, reporting, and financial performance, while helping maintain a safe, clean, and well-run kitchen.

Requirements

At least 3 years of restaurant management experience.
At least 3 years managing operations with annual sales volume of $1 million or more.
At least 3 years affecting and interpreting budgets and profit-and-loss statements.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong organizational and multitasking abilities and attention to detail.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to frequently lift or move items weighing 50 pounds or more.
Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

Ensure a safe, clean, and well-maintained kitchen and follow proper food safety procedures.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the facility’s General Manager with task execution, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
Coach and develop team members in preparing and packaging customer orders promptly and meeting customer service expectations.
Use financial reporting, including profit-and-loss statements, to inform business changes and capitalize on opportunities.
Address customer feedback and improve the overall dining experience.