General Manager in Training - Retail

Love's Travel Stops & Country Stores•Belleville, KS

About The Position

Operations Managers assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. The General Manager in Training has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The role supports the General Manager and helps lead teams, manage processes, execute strategies to grow sales, and meet organizational goals.

Requirements

  • At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store settings.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years working with budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Strong customer service, rapport-building, and sales skills.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to perform the physical demands of the role, including frequent lifting or moving of items over 75 pounds.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze financial reports, including profit and loss statements, and take action to capture and capitalize on opportunities.
  • Collaborate with managers on talent acquisition.
  • Lead and supervise employees while supporting customer satisfaction and efficient employee-vehicle deployment.

Benefits

  • Company-funded tuition assistance program
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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